We purchased a Puronics water filter, and were misrepresented from the beginning of the process through the financing. The contract they present after the product is installed is not what you agreed to. Then, they do nothing to fix their misrepresentations.
They are rated an F with the Better Business Bureau, the worst rating you can get due to high consumer complaints and serious consumer complaints.
Also, they will tell you their going rate on the filter is $12,500 - don't buy it. We got ours for $3,500 after negotiating. The top of the line one. We wish we never did business with them now, they are so shady. Just thought we would let everyone know!
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