Purl Soho Phone Numbers and Emails

Toll-Free Number:

  • (800) 597-7875

Customer Service:

  • (212) 420-8796

Purl Soho Emails:

Customer Service
Jobs/ Career
Marketing Inquiries

Purl Soho Contact Information

Purl Soho Website:

Purl Soho Help Center:

Corporate Office Address:

Purl Soho
459 Broome St
New York, NY 10013
United States

Other Info (opening hours):


Tuesday-Friday, 9am-3:30pm

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Purl Soho Return Policy
The User's basket is empty. JavaScript seems to be disabled in The User's browser. The Client must have JavaScript enabled in The Client's browser to utilize the functionality of this website. Unused yarn in its original condition may be exchanged for store credit within 6 months of purchase. When Purl Soho has received and accepted The Customer's yarn, Purl Soho will send The Client of Purl Soho an email notice of The Client's store credit. Fabric, books, patterns, accessories, needles, and other tools may not be returned for credit but will be replaced if damaged in shipment. Website will happily reimburse all shipping costs incurred when returning damaged goods and will send replacement merchandise at no cost. Please include a description of the damage with The Customer's return. Please also insure The Customer's return shipment for its full value, and note that Purl Soho cannot be responsible for uninsured packages.
To read more: https://www.purlsoho.com/return-policy/
Purl Soho Delivery Policy
To read more: https://www.purlsoho.com/shipping/
Purl Soho Terms of Service
To read more: https://www.purlsoho.com/create/category/crochet/terms/
Purl Soho Privacy Policy
The Client's basket is empty. JavaScript seems to be disabled in The Customer's browser. The Client must have JavaScript enabled in The User's browser to utilize the functionality of this website. Any personal information The Client provide to www.purlsoho.com on Company's site such as: name, e-mail address, telephone number, credit card information and address is kept in private files on Purl Soho's' secure web server. Purlsoho.com will not sell, rent or share The User's e-mail address with others for them to send The Client of Purl Soho unsolicited e-mail. Website would only disclose information about The User if required to do so by law. The User of Website will provide and be responsible for all equipment used and all telephone and other charges incurred to access the Purl Soho service and the site. If The Customer have a question regarding long distance charges, contact The User's telephone company. The Customer acknowledge that from time to time purlsoho.com and the Purl Soho service may be inaccessible or inoperable for any reason, including, but not limited to:(i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which purlsoho.com may undertake from time to time; or (iii) causes beyond the control of purlsoho.com.
To read more: https://www.purlsoho.com/privacy-policy/
Purl Soho FAQ
To read more: https://www.purlsoho.com/faq-products
Purl Soho reviews and complaints
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