Pureology Phone Numbers and Emails

Toll-Free Number:

  • (888) 556-9021

Pureology Email:

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Pureology Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pureology Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call Pureology is 8885569021.

  • The longest wait times are on Monday and Saturday, while the shortest are on Friday and Thursday.

  • People call Pureology mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Pureology Website:

Pureology Help Center:

Corporate Office Address:

Pureology
10 Hudson Yards
New York, New York 110001
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 AM - 6 PM EST


Mailing Address:

PO BOX 98

Westfield, NJ, 07091

More contact details

Pureology Rating Based on 6 Reviews

Rating details

2.4
more details
Turnaround Time
Customer service
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Pureology Customer Service Calls

14 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pureology?

Product/ Service Question:

  • “Broken injector lid on Mouse”
  • “Bad product”
  • “Pureology product not available”

Request for Information Question:

  • “Would like to know when my order will arrive”
  • “Question about style + care- gel gone and only white cream remains. Throw out or OK to use? Why did gel run out?”

Payments and Charges Question:

  • “Coupon”

Return/ Replace Question:

  • “Return product”

Shipping and Delivery Question:

  • “Missing item”

Other Question:

  • “Bad shampoo”
  • “Conditioner doesn't come out of bottle”
  • “I don't revive my order...I want to back my money”

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