Pureology Phone Numbers and Emails

Toll-Free Number:

  • (888) 556-9021

Pureology Email:

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Contact Information

Pureology Website:

Pureology Help Center:

Corporate Office Address:

Pureology
10 Hudson Yards
New York, New York 110001
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 AM - 6 PM EST


Mailing Address:

PO BOX 98

Westfield, NJ, 07091

Pureology Rating Based on 5 Reviews

Rating details

2.8
more details
Value for money
Customer service
Turnaround Time
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Pureology Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pureology?

Product/ Service Question:

  • “Bad product”
  • “Pureology product not available”

Request for Information Question:

  • “Would like to know when my order will arrive”
  • “Question about style + care- gel gone and only white cream remains. Throw out or OK to use? Why did gel run out?”

Payments and Charges Question:

  • “Coupon”

Return/ Replace Question:

  • “Return product”

Shipping and Delivery Question:

  • “Missing item”

Other Question:

  • “Bad shampoo”
  • “Conditioner doesn't come out of bottle”
  • “I don't revive my order...I want to back my money”

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