Pureology Phone Numbers and Emails

Toll-Free Number:

  • (888) 556-9021

Pureology Email:

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Pureology Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Pureology Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    70% phone 30% email
  • The best phone number to call Pureology is 8885569021.

  • The longest wait times are on Monday and Saturday, while the shortest are on Friday and Thursday.

  • People call Pureology mainly because of product/ service, request for information, shipping and delivery.

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PissedConsumer Club

Contact Information

Pureology Website:

Pureology Help Center:

Corporate Office Address:

10 Hudson Yards
New York, New York 110001
United States

Other Info (opening hours):


Monday - Friday: 9 AM - 6 PM EST

Mailing Address:


Westfield, NJ, 07091

More contact details

Pureology Rating Based on 6 Reviews

Rating details

more details
Turnaround Time
Customer service
Value for money
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Pureology Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pureology?

Product/ Service Question:

  • “Broken injector lid on Mouse”
  • “Bad product”
  • “Pureology product not available”

Request for Information Question:

  • “Would like to know when my order will arrive”
  • “Question about style + care- gel gone and only white cream remains. Throw out or OK to use? Why did gel run out?”

Payments and Charges Question:

  • “Coupon”

Return/ Replace Question:

  • “Return product”

Shipping and Delivery Question:

  • “Missing item”

Other Question:

  • “Bad shampoo”
  • “Conditioner doesn't come out of bottle”
  • “I don't revive my order...I want to back my money”

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