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Contact Pureology Customer Service

Pureology Phone Numbers and Emails

Toll-Free Number:

  • (888) 556-9021
Call customer service

Pureology Email:

Legal
DMCA Inquiries
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Pureology Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    75% phone 25% email
  • The best phone number to call Pureology is 8885569021.

  • The longest wait times are on Monday, while the shortest are on Sunday and Thursday.

  • People call Pureology mainly because of product/ service, request for information, payments and charges.

View full overview ›

How to Contact Pureology?

Most Popular Number:

(888) 556-9021
Total calls: 18 Issue resolved: 1 Last call: Jun 3, 2025

Pureology customer service phone number is 888 556 9021. The company offers a wide range of services for hairstyling and care. Whether you find the lack of information on the website. Demand more details or want to communicate with the customer care team in the direct manner, turn to the support number. During the conversation clients explain issues and ask questions. The Pureology contact team provides help within the communication or within several hours. The line is available when the representatives are working.

Pureology email address to reach the legal team of the company is dmca@loreal.com. The legal experts can help clients with privacy issues, tackle other law related issues and problems. To reach the Pureology customer service in a written method, submit the online contact tab on the website. Press the Customer Service icon at the top of the page and choose the Email tab. Click on it to send the request. Provide the required information to the fields and press Send.

Pureology address is 10 Hudson Yards New York, New York 110001 United States. This is the place of the Pureology headquarters. The other location of the company is PO BOX 98 Westfield, NJ, 07091. To find the other locations, press the Salon Locator icon at the right top of the page. Insert the address or ZIP code to identify the store in your area.

Pureology hours are Monday through Friday from 9 a.m. to 6 p.m. EST. The Pureology contact team operates the phone number and considers requests within business hours. You can use the online chat during business time. Open the website and click the Pureology live chat icon at the top of the page.

PissedConsumer Club

Contact Information

Pureology Website:

Pureology Help Center:

Corporate Office Address:

Pureology
10 Hudson Yards
New York, New York 110001
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 AM - 6 PM EST


Mailing Address:

PO BOX 98

Westfield, NJ, 07091

More contact details

Pureology Rating Based on 7 Reviews

Rating details

2.1
more details
Exchange, Refund and Cancellation Policy
Customer service
Value for money
Turnaround Time

Rating stats

Rating trend

Summary of Pureology Customer Service Calls

18 TOTAL
CALLS
00:00 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pureology?

Product/ Service Question:

  • “Product issue. Allergy response”
  • “Broken injector lid on Mouse”
  • “Bad product”

Payments and Charges Question:

  • “Charge is wrong”
  • “Coupon”

Request for Information Question:

  • “Would like to know when my order will arrive”
  • “Question about style + care- gel gone and only white cream remains. Throw out or OK to use? Why did gel run out?”

Return/ Replace Question:

  • “Return product”

Shipping and Delivery Question:

  • “Missing item”

Other Question:

  • “Lock it down hair spray. When I went to spray my hair today it spray all over a new shirt I had just put on.”
  • “Address”
  • “Bad shampoo”

Compare Pureology Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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