PureFlix Phone Numbers and Emails

Toll-Free Number:

  • (855) 797-9690

PureFlix Email:

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Most Popular Number:

(855) 797-9690
Total calls: 28 Issue resolved: 1 Last call: Sep 27, 2023

What Is the Pureflix Customer Service Phone Number?

You can contact Pureflix's customer service by dialling the designated phone number, 1-855-797-9690. Operating from 6 AM to 6 PM MST, Pureflix phone support is available from Monday to Friday to assist customers with their issues during operational hours. When you call Pureflix phone number, the customer service team will be at your service, ready to assist you with any inquiries or requests that you may have. This includes issues related to your Pureflix account and buffering or streaming problems, among others. Should the tier 1 Pureflix phone number support team be unable to solve your issues, they shall help you create a support ticket on your behalf. Afterward, the key is escalated to Pureflix's Tier 2 customer service team, who will ensure a timely email response within 24 to 48 hours.

How Can I Contact Pureflix Support via My Account?

You can contact Pureflix account customer support using the My Account feature. To get in contact via My Account, visit the official Pureflix account and navigate to login. When you log in, use the registered email address and password you initially set up. If you are a new user, create an account and log in. Once logged in, you can chat with the chatbot assistants 24 hours a day, seven days a week. From payment issues and Pureflix account management to cancellation and billing information, you can contact Pureflix support with any data you need. You can also contact 24-hour chat by selecting Freddy's self-service to initiate a conversation with Pureflix customer service.

What Is the Pureflix Corporate Office Address?

Pureflix customer service can also be reached using their other contact info, which is the Pureflix address of the corporate office. Affirm Entertainment, Inc. is located at 18940 N Pima Road, #110, Scottsdale, Arizona 85255, United States. This Pureflix address serves as the central hub for overseeing and managing Pureflix's operations, encompassing strategic decision-making, business administration, and the coordination of essential functions. If you are curious about business partnerships and collaboration opportunities or want to connect about anything related to Pureflix's operations, this is the place to reach out. You can also send correspondence to the mentioned Pureflix address regarding any issues or complaints with Pureflix's products and services.

Contact Information

PureFlix Website:

PureFlix Help Center:

Corporate Office Address:

AFFIRM Entertainment, Inc.
18940 N Pima Rd, #110
Scottsdale, Arizona 85255
United States

Other Info (opening hours):


Monday - Friday: 6:00am - 6:00pm

(Mountain Standard Time)

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PureFlix Rating Based on 3 Reviews

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Summary of PureFlix Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PureFlix?

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel subscription”
  • “Cancel renewal”

Account Question:

  • “About subscription”
  • “Forgot password”
  • “Need to change email-no longer have the email listed and then change password”

Payments and Charges Question:

  • “Billing”
  • “Charges”
  • “Transaction”

Request for Information Question:

  • “Help with pure flix”

Staff Question:

  • “No service”

Product/ Service Question:

  • “Need to stop automatic withdrawal”

Other Question:

  • “No longer want PureFlix”
  • “Problem with set up”
  • “I am having issues watching on my TV”

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