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Contact Puracy Customer Service

Puracy Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 769-5038
Call customer service
Send Message

Customer Service:

  • 1 (959) 215-6857

Puracy Emails:

Business Customer Service
Business Development
Business Sales
Wholesale
Complaints/ Feedback
Customer Service
Charity Inquiries, Diversity Inquiries
Headquarters
CEO
Media
PR Inquiries
facebook@puracy.com

Puracy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Contact Method Distribution
100% phone
Most Popular Puracy Phone Number
1 (800) 769-5038
Average Calls duration
1 minute
Common Reasons for Contact
Refund, payments and charges
Issue Resolution Rate
Low (0% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Puracy?

Most Popular Number:

(800) 769-5038

Users seeking assistance with orders, shipping concerns, billing, payments, returns, and replacements can reach Puracy customer service via the toll-free helpline 1-800-769-5038. The Puracy phone number, 1-959-215-6857, is active to consult for product inquiries, retail support, promotions, and discounts. Calling the company agent is also best for other urgent matters due to its quick response times.

Several email addresses are available to consult the company engines for different purposes. Users requesting assistance with general queries and complaints can write to support@puracy.com. Those with business development concerns can contact the relevant department at bizdev@puracy.com. The Puracy contact email, wholesale@puracy.com, is for business sales and wholesale inquiries. Lastly, consumers seeking to relay their complaints and feedback to the company agents can do so via feedback@puracy.com. After receiving their message, Puracy customer service will respond within 24 business hours.

Users reluctant to share private or sensitive information online can visit the Puracy headquarters for better services. It is at 904 San Antonio Street, Austin, Texas 78701, United States. Sending a letter to the Puracy address is also an option for safe communication and better solutions to confidential and sensitive issues. However, the process can take a few days or weeks, which is not ideal in urgent cases.

To consult the business agent online, visit the Puracy website and click Contact Us on the homepage. Complete it by providing your full name, email, and a detailed message, and submit the request to Puracy customer service. That will ensure responses to your queries within 24 business hours. Those seeking immediate solutions to their problems can visit the FAQs section for help with general concerns. Customers can also connect with the company agents on Facebook, Instagram, YouTube, Pinterest, and TikTok for updates and assistance.

PissedConsumer Club

Contact Information

Puracy Website:

Puracy Help Center:

Corporate Office Address:

Puracy
904 San Antonio Street
Austin, Texas 78701
United States

Other Info (opening hours):

Mailing Address:

Attention: Privacy Compliance

700 Lavaca Street, Suite 1401,

Austin, TX 78701

More contact details

Summary of Puracy Customer Service Calls

6 TOTAL
CALLS
00:34 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Puracy?

Shipping and Delivery Question:

  • “One missing item in my order”
  • “Didn’t receive free shipping on my order. I’m a first time buyer.”
  • “Got the wrong product”

Request for Information Question:

  • “Assistance with cart”

Payments and Charges Question:

  • Unauthorized purchase

Refund Question:

  • “Refunds”

Compare Puracy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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