Contact Puppies Customer Service
Puppies Phone Numbers and Emails
Toll-Free Number:
-
1 (888) 629-8014
Puppies Email:
General Info
Puppies Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Puppies Customer Service Rating
5 out of 5
Contact Method Distribution
92% phone, 8% email
Most Popular Puppies Phone Number
1 (888) 629-8014
Most Popular Puppies Email Address
support@puppies.com
Average Calls duration
2 minutes
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Puppies Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Puppies Customer Service Rating | 5 out of 5 |
| Contact Method Distribution | 92% phone, 8% email |
| Most Popular Puppies Phone Number | 1 (888) 629-8014 |
| Most Popular Puppies Email Address | support@puppies.com |
| Average Calls duration | 2 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Common Reasons for Contact | Account, request for information, payments and charges |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Prepare before the call to Puppies |
Call Volume by Day
Contact Information
Puppies Website:
Puppies Help Center:
Corporate Office Address:
Puppies.com, LLC
11201 N Tatum Blvd Ste 300 PMB 84304
Phoenix,
Arizona
85028-6039
United States
Summary of Puppies Customer Service Calls
73
TOTAL
CALLS
CALLS
01:39
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Puppies?
Account Question:
- “Account suspended”
- “I need to get back into my my account I can't get back into it I don't have the password”
- “They suspended my account”
Payments and Charges Question:
- “Trying to order2 puppy an dog I paid for 2 puppy digital dog”
- “Billing”
- “I've paid for boost for my Pomeranian and I can't even find the ad and it's suppose to put him first in line”
Request for Information Question:
- “Question about suspended account”
- “I have questions about listing puppies and how it works”
- “Calling about a Chihuahua Chihuahua wild puppy or something like that”
Staff Question:
- “Customer service important”
- “Was told contact customer service”
- “Customer service”
Product/ Service Question:
- “Having trouble setting up my page”
- “Text - purchase and pick up”
- “Broke phone need to get my listings and messages”
Website/ Application Question:
- “Cant get on site to reset password”
Activation/ Cancellation Question:
- “I subscribed , a ad is on bottom , cant delete it off , wants to use my cookies . Cant get to keyboard to write to people inquiring. Want this removed now”
Cards Question:
- “I need to chang my card number so I can pay my monthly bill on the 9/16/2024”
Other Question:
- “Web problems”
- “Listing not shown on web page”
- “Missing torx driver”
Compare Puppies Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Puppies