Puget Sound Energy Phone Numbers and Emails

Toll-Free Number:

  • (888) 225-5773
Send Message

Customer Service:

  • (866) 831-5161
    Telecommunications Relay Service
  • (800) 962-9498
    TTY

Claims:

  • (425) 457-5700

General Info:

  • (800) 562-1482
    Energy Advisors

Jobs/ Career:

  • (425) 462-3017

Media:

  • (425) 454-6363

Puget Sound Energy Emails:

Business Customer Service
Claims
Customer Service
General Info
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Puget Sound Energy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call Puget Sound Energy is 8882255773. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Wednesday and Thursday.

  • Be prepared for the call as Puget Sound Energy may ask you for the following information to identify you as a customer: address.

View full overview ›

How to Contact Puget Sound Energy?

Most Popular Number:

(888) 225-5773
Total calls: 14 Last call: Feb 23, 2024

There are a variety of PSE phone numbers where customers can register their queries and concerns. The toll-free PSE customer service number is 1-866-225-553 and can be used by customers to report information regarding downed power lines or power outages. Subject-specific matters, such as natural gas smell, disconnection notice, and any other urgent concern or feedback, can be registered with the PSE officials and service providers using the PSE customer service number.

A few different contact numbers provide customer assistance and relay telecommunication services. The Puget Sound Energy phone number for hearing-impaired customers is 1-800-962-9498. To obtain general information from energy advisors, it can be accessed using 1-800-562-1482. Other customer services can be reached by contacting Puget Sound Energy customer services at 1-866-831-5161.

PSE allows customers to meet the customer care providers at the different Puget Sound Energy addresses. Customers can bring in their queries, and the trained professionals at Puget Sound Energy Customer Service provide solutions. The Puget Sound Energy corporate address is Puget Sound Energy, Inc. P.O. Box 97034 355 110th Ave NE Bellevue, Washington 98009-9734 United States. There is one more location where PSE customers can seek assistance from the representatives. You visit them at Puget Sound Energy BOT-01H P.O. Box 91269 Bellevue, WA 98009-9269 for bill payments and get prompt responses from the representatives in person.

Customers can visit the PSE website, pse.com, to register, ask, or give feedback to the company when needed. To do so, head to the PSE website and go to “contact us,” you will get the contact information to call and email the respective departments. From the email list, choose the one that suits your best interests. For instance, business emails can be sent to customercare@pse.com and mybusiness@pse, whereas emails related to sound energy claims can be sent to claims@pse.com. Likewise, to contact customer care and send in queries, use the email address customecare@pse.com, and to collect general information, you can send an email to psetalk@pse.com

PissedConsumer Club

Contact Information

Puget Sound Energy Website:

Puget Sound Energy Help Center:

Corporate Office Address:

Puget Sound Energy, Inc
P.O. Box 97034 355 110th Ave NE
Bellevue, Washington 98009-9734
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30 a.m. - 6:30 p.m.


Bill Payment Address:

Puget Sound Energy

BOT-01H

P.O. Box 91269

Bellevue, WA 98009-9269



More contact details

Puget Sound Energy Rating Based on 1 Review

Rating details

1.7
more details
Reliability
Customer service
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Puget Sound Energy Customer Service Calls

18 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Puget Sound Energy?

Payments and Charges Question:

  • “Bill”
  • “Billing information for last year taxes”
  • “Rebate program”

Activation/ Cancellation Question:

  • “Cancel service”

Product/ Service Question:

  • “Update automatic withdraw”

Account Question:

  • “Open account”

Staff Question:

  • “To start service”

Return/ Replace Question:

  • “Meter replacement”

Other Question:

  • “Power outage”
  • “Distribution box is failing”
  • “Claim”
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