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We just returned from Pueblo Bonito Rose'. We were suckered into the Pueblo Bonito Preferred Passport program after visiting the Sunset's presentation.

The sales Representative turns out...told BOLD FACE LIES to get us to sign up!! Not able to use Passport at ACTUAL Pueblo Bonito resorts!! Their pricing for cruises, resorts etc...NO CHEAPER THAN BOOKING ONLINE YOURSELF!! SCAM SCAM SCAM

Nothing is as we were TOLD it was!!!

Consulting an attorney. DO NOT FALL FOR THIS SCAM!!!

We are very disappointed in their tactics and lies...

Very sad because we really enjoy staying at Pueblo Bonito...but not after this ***!

Reason of review: Not as described/ advertised.

Monetary Loss: $2500.

Preferred solution: Full refund.

Pueblo Bonito Cons: Complete scam sales pitch.

Location: Predio Paraiso Escondido S/N, Col. Centro, Centro, 23450 Cabo San Lucas, BCS, Mexico

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Guest

What did the attorney say? Did you have any recourse with your credit card, perhaps insurance?

We are facing the same issue so curious to hear an update. Hate this! Kicking myself...its Mexico after all, what did I expect???

So pissed!

Guest

We had the same exact issue in September. We haven't even received any info on how to book a trip and it's been 3 months!

I have waited on hold for hours to speak to someone on the number provided, to no avail. Let me know how it works out with the attorney.

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