Public Storage Canada - Public storage (Vancouver Terminal Ave) are Thieves

1 of 1 Public Storage Canada reviews

Rented locker form them, paid 6 months in advance, bought lock from there only to come back and see all my possessions were stolen. The managers laugh at me in my face.

They claim they do not have a master key. They have a master key and go through all the lockers. will not provide me with the logs to see when the locker was accessed.

Weeks go by and I still don't have an answer. When I contact head office they forward me back to the district manager.

Terminal manager claimed that a past employee had broken into some lockers a while back but will not follow up on it.

They laugh at me and will not give me an answer.

THIEVES

This review is a subjective opinion of a user.
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More Review Details

Customer service
Exchange, Refund and Cancellation Policy
Staff
Price Affordability
Diversity of Products or Services

  • What I liked
      No items
  • What I disliked
    • Theft
    • Poor customer service

Reason of review:
Theft
Preferred solution:
I want the logs, surveliance videos, and my belongings to be returned back to me.
Product or service
Public Storage Canada Self Storage Unit Rental
Review category
Transportation and Storage
review #704150

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