Contact Public Rec Customer Service
Public Rec Phone Numbers and Emails
Toll-Free Number:
-
(855) 255-5152
Public Rec Emails:
How to Contact Public Rec?
Most Popular Number:
| Total calls: 83 | Issues resolved: 7 | Last call: Jun 19, 2025 |
Public Rec Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Public Rec Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Public Rec is 8552555152.
The average hold time is less than 1 minute. The longest wait times are on Monday and Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Public Rec may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Public Rec Customer Service is rated at 3.7 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Public Rec is 8552555152.
The average hold time is less than 1 minute. The longest wait times are on Monday and Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Public Rec may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Public Rec mainly because of return/ replace, request for information, shipping and delivery.
23% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Public Rec is support@publicrec.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Public Rec Website:
Public Rec Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
946 W. Randolph
Chicago, IL 60607
1209 Quentin Rd.
Brooklyn, NY 11229
90 Main St.
Milford, MA 1757
How Good is Public Rec's Customer Service?
Summary of Public Rec Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Public Rec?
Shipping and Delivery Question:
- “Where is order”
- “Wrong address and wrong billing address”
- “Been waiting for hubby's xmas present since I ordered 11/30. Seeing free 2 day shipping advertised today. Been tracking my package w/FedEx who says the tracking # you gave doesn't exist. WHERE IS MY PACKAGE? Talked to your bot several times to no ava”
Return/ Replace Question:
- “Returns”
- “Need to change shipping address on exchange I just put through online”
- “Return”
Request for Information Question:
- “To find out when you will be getting more Dealmaker pants, Silver Sage size 40 x 32 in”
- “Check my account First time I ordered you sent same thing pants two different but I only ordered one”
- “Help with return”
Account Question:
- “I signed up for 15% code and it never came. Now I have $700 and stuff sitting in my checkout, but I want to apply to 15% off.”
- “I am not allowed to log in or change my password”
Payments and Charges Question:
- “Credit”
- “Billing”
Website/ Application Question:
- “Website will not give me return info for a pair of pants. I have tried multiple times.”
Product/ Service Question:
- “Problem with discount code”
Refund Question:
- “For my refund”
Activation/ Cancellation Question:
- “Canceled order but still billed”
Other Question:
- “Recent order”
- “Track order”
- “A placed order”
Compare Public Rec Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
