PSEG Phone Numbers and Emails

Toll-Free Number:

  • (800) 436-7734

Customer Service:

  • (800) 490-0025
    Long Island

Billings:

  • (800) 357-2262

Business Solutions Center:

  • (855) 249-7734

Construction Inquiry:

  • (800) 782-0067
  • (800) 722-0256
  • (800) 832-0076

Demolitions:

  • (800) 817-3366

Emergency:

  • (800) 490-0075
    Long Island

Media:

  • (516) 229-7248
    Long Island
  • (856) 339-1111
    Long Island

PSEG Emails:

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How to Contact?

Most Popular Number:

(800) 436-7734
Total calls: 358 Issues resolved: 14 Last call: Mar 27, 2024

What Is the PSEG Customer Service Phone Number?

PSEG offers a variety of PSEG contact numbers to address different needs. For general customer service, call PSEG at 1-800-436-7734, a dedicated PSEG number for customer service. Similarly, customers based in Long Island can contact the PSEG customer service centre at 1-800-490-0025. If you have questions about your bills, PSEG customer service is available at 1-800-357-2262 on weekdays from 7 AM to 8 AM. Other than that, an emergency PSEG number is also available for around-the-clock support, which is 1-800-490-0075. These PSEG contact numbers cater to specific needs, including general inquiries, billing, business solutions, construction and emergencies.

What Is the PSEG Corporate Office Address?

PSEG's corporate headquarters is at 80 Park Plaza Newark, New Jersey 07101, United States. This PSEG address serves as the central hub for PSEG's extensive operations, pivotal in overseeing various aspects of the energy industry. It is not just an administrative office but also the heart of the company's decision-making, strategic planning, and innovation. Besides, the mentioned location is also the PSEG mailing address to send correspondence relating to customer service-related issues. Whether you have inquiries, business engagements, or addressing concerns, the mentioned PSEG address is where you connect with PSEG's core operations and leadership.

Can I Contact Pseg Support via Email Address?

Contacting PSEG customer service via email is a convenient way to address specific concerns, such as claims for loss and injuries. To reach their claims department directly, utilize the PSEG email address claimsdepartment@pseg.com to send a direct email. Additionally, for a structured and comprehensive approach to getting PSEG, visit their official website, where you will find a user-friendly form. The PSEG contact form allows you to provide detailed information about your inquiry or issue, ensuring that the support team can better assist you. PSEG customer service centre strives to offer multiple communication channels to meet customers' needs effectively, delivering a high level of service and responsiveness.

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Contact Information

PSEG Website:

PSEG Help Center:

Corporate Office Address:

PSEG
80 Park Plaza
Newark, New Jersey 07101
United States

PSEG Rating Based on 81 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Price Affordability
Website

Rating stats

Rating trend

How Good is PSEG's Customer Service?

Selvin Pfy
Selvin Pfy
Feels Satisfied | Aug 16, 2023

The service was great and the customer service was excellent

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Mallarie Pav
Mallarie Pav
Feels Satisfied | Aug 07, 2023

Excellent customer care services

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Dartagnan Klg
Dartagnan Klg
Feels Satisfied | Jun 14, 2023

Great

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Alyne Tse
Alyne Tse
Feels Neutral | Apr 03, 2023

On Sunday the office is closed so you have to setup appointments with answering service.

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Summary of PSEG Customer Service Calls

472 TOTAL
CALLS
05:14 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PSEG?

Payments and Charges Question:

  • “Pay my bill”
  • “I need a copy of my latest bill sent to 41 Bertrand St. Old Bridge NJ 08857”
  • “Bill”

Staff Question:

  • “New service”
  • “Service Confirmation”
  • “Service plan”

Product/ Service Question:

  • “Electric work”
  • “Gas isn't working”
  • “My power is disconnect”

Account Question:

  • “I need to get my account number”
  • “Can't log into account”
  • “Problem with password”

Request for Information Question:

  • “Find out my cost for the year or month”
  • “I need help to login in my online account so that I can make a payment”
  • “Repair frig appointment”

Return/ Replace Question:

  • “Schedule gas meter replacement”
  • “Hot water heater replacement”
  • “I need to replace the existing electrical service panel”

Activation/ Cancellation Question:

  • “Cancelacion”
  • “To cancel a appointment”
  • “Cancel Serbia contract”

Cards Question:

  • “Visa $100 gift card”

Employment Question:

  • “To get some information about W2 form”

Other Question:

  • “Cout”
  • “No electricity at home”
  • “Biling”

About

Related Companies

PSEG Long Island, Public Service Electric and Gas, Long Island Power Authority

Summary

PSEG is a company located in New Jersey. It was founded in 1903. This organization delivers public services connected with gas, electric and transportation companies. PSEG corporation serves commercial and residential clients. On the official web site, people can observe numerous awards. The primary mission of this organization is to provide clients with reliable, safe, economic and environment friendly solutions. There are such companies in this union: PSEG Power, PSEG Services Corporation, PSEG Energy Holdings, Public Service Electric and Gas Company. The company invites people for career opportunities and business solutions.

PSEG reviews and complaints

PSEG is ranked 248 out of 1545 in Utility category

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