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Contact PRWeb Customer Service

PRWeb Phone Numbers and Emails

Toll-Free Number:

  • (866) 640-6397
Call customer service
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PRWeb Emails:

Legal
Privacy Inquiries
prwebsupport@vocus.com
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How to Contact PRWeb?

Most Popular Number:

(866) 640-6397
Total calls: 18 Last call: May 13, 2025
author avatar
PissedConsumer Reporter

PRWeb customer service phone number is 866 640 6397. The telephone number is toll-free and exists to provide information and assistance to the clients. Call the support number to know which services you can purchase and how to implement them in your business.
During the conversation with the customer care specialists, explain your expectations and needs. Managers will consider your request and choose options the company can offer. The PRWeb support hours are Sunday through Friday from 11 a.m. to 8 p.m. ET. The PRWeb contact team is not available Friday through Sunday from 8 p.m. to 11 a.m. ET.

PRWeb email is prwebsupport@vocus.com. The specific nature of the company involves the written communication with specialists. You can send the request, including questions, reports about technical issues and other information to ask the PRWeb customer service for help. The legal specialists of the company operate the email address privacy@cision.com.
The email communication allows you to attach different documents to the letters. You can enclose the screenshots of the problem and other materials to show the issue. Indicate your contact number in case the additional information is needed.
The PRWeb website provides the opportunity to send the online application to the customer care department and to receive a call after the table consideration. Open the official platform and click the Contact icon at the top of the screen. Insert the requested information and submit the application.

PRWeb address is 12051 Indian Creek Court Beltsville, Maryland 20705 United States. The core specialists of the company take place there. To get in touch with specialists from the accounting, purchasing, marketing or other divisions, send the letter to the PRWeb headquarters. The response will be available in a few days.

PRWeb Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call PRWeb is 8666406397.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call PRWeb mainly because of activation/ cancellation, refund, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

PRWeb Website:

PRWeb Help Center:

Corporate Office Address:

Cision US, Inc.
12051 Indian Creek Court
Beltsville, Maryland 20705
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 8:00pm

More contact details

PRWeb Rating Based on 2 Reviews

Rating details

3.1
more details
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Discounts and Special Offers

Rating stats

Rating trend

Summary of PRWeb Customer Service Calls

18 TOTAL
CALLS
01:14 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PRWeb?

Payments and Charges Question:

  • “You charge my debit card account”
  • “Charges to my account for no reason”

Request for Information Question:

  • “Question about approval time”
  • “Urgent request on press release”

Account Question:

  • “Press release disaster and my account is not working”
  • “Unable to log in”

Activation/ Cancellation Question:

  • “Cancel subsciption”

Refund Question:

  • “Refund”
  • “Want my money back, that you had no permision to take!!”

Product/ Service Question:

  • “Error in press releases”

Other Question:

  • “My press release was removed”
  • “Edit on submitted PR”
  • “Tickets”

Compare PRWeb Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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