Contact Proximus Customer Service
Proximus Phone Numbers and Emails
Customer Service:
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+3 247 515 6030From Abroad
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+328 005 5800From Belgium
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+328 003 3750
Proximus Emails:
Proximus Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Proximus is 32475156030. 47% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Saturday and Sunday.
People call Proximus mainly because of product/ service, account, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Proximus is 32475156030. 47% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Saturday and Sunday.
People call Proximus mainly because of product/ service, account, payments and charges.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Proximus is proximus.art@proximus.com. 85% of customers use this email address to address their issues and concerns.
Contact Information
Proximus Website:
Proximus Help Center:
Corporate Office Address:
Other Info (opening hours):
Opening Hours:
Monday - Friday: 8:00am - 10:00pm
Saturday - Sunday:: 9:00am - 10:00pm
Summary of Proximus Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Proximus?
Product/ Service Question:
- “Di gressla am platit suma de 577 .99 euro Factura la internet proximus ce corectă ieste se 57 .99 euro”
- “WiFi not working”
- “Reconnect internet services”
Payments and Charges Question:
- “Bill not correct”
- “Billing”
- “Bill payment,please send payments method”
Account Question:
- “Forgot pincode”
- “Change of bank account”
- “Blocked line”
Cards Question:
- “Issue sim card”
- “Query for sim card”
Staff Question:
- “Out of service”
- “No tv service”
Activation/ Cancellation Question:
- “To cancel service as going overseas”
Other Question:
- “To start using prosomnus here in Slovakia”
- “Doresc sa schimb emailul pentru facturare”
- “My abonament problem”
Compare Proximus Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
