Contact Provident Credit Union Customer Service

If you feel free to resolve your matters in writing only, the Provident Credit Union team provides the following email: contactcenter@providentcu.org to send your questions and inquiries. This is the address, where dedicated specialists process inquiries related to financial services for personal and business needs.

The Provident Credit Union headquarters is located in the United States at 303 Twin Dolphin Drive, Redwood City, California, 94065-1497. This is the central office where specialists from different departments perform important functions to ensure that the company operates at the proper level.

Provident Credit Union specialists are ready to process any applications during the following business hours: Monday through Friday from 7 a.m. to 7 p.m. PST and from 9 a.m. to 5 p.m. PST on Saturdays. Such an extended support schedule provides ample flexibility for both personal and business customers to address account concerns, loan support, or technical inquiries. Regarding automated telephone banking, it is available 24/7.

If you need assistance there and now, the Provident Credit Union team provides a convenient online option on the official company website. To use it, navigate to the bottom menu and follow “(800) 632-4600” under “Toll Free”. After you go to the “Contact us” page, you'll see a contact form where you can describe your inquiry in detail. Additionally, Provident Credit Union provides a support chat in the lower-right corner on the same page.