The Providence Health Plan phone number for primary customer service inquiries is 1-800-368-1019. This number lets customers access support services for free. For general Providence Health Plan customer service inquiries, people can reach out at 1-503-574-7500 for local services. Through the customer service line, 1-833-395-2035, users are connected with the MyChart service. For TTY services, people can contact Providence Health Plan phone number at 1-503-867-5309 or 1-503-574-7447 for accessibility services. To avail of further support for customer service concerns, contact number 1-800-878-4445 is available.
To address any legal issues, contact Providence Health Plan at 1-503-574-7770 regarding privacy. Other questions include the sale or reservations that people need to be reached. It can be 1-877-846-8525. For someone selling an individual and a family plan while seeking local help, call 1-503-574-6505. For sales of Providence Medicare Supplement, call 1-503-574-5197, and for individual and family plans, additional support can be sought at 1-503-574-5067. Technical support can be reached at 1-503-574-7316 for any technical assistance that may be required during the implementation of the Medicare supplement.
Customers with complaints and suggestions who wish to email Providence Health Plan can do so at ocrcomplaint@hhs.gov. To attain technical support through the Providence Health Plan email, people can forward questions to phphelpdesk@providence.org. The provision of these addresses allows the company to offer its customers an alternate communication means through which they can effectively voice issues.
Providence Health Plan headquarters are at 3601 SW Murray Blvd, Beaverton, Oregon 97005, United States. It is the main corporate office that performs various administrative functions. Customers can also mail correspondence to PO Box 4327, Portland, OR 97208-4327, in case they need to send a physical letter regarding their inquiry or any documentation.
The Providence Health Plan business hours vary with the service. General customer service is available Monday to Friday, 8:00 AM to 5:00 PM Pacific Time. Customers who need individual and family sales support can also call during the same hours on weekdays. However, individual and family sales services are available on Saturdays from 9:00 AM to 2:00 PM Pacific Time, offering more flexibility for customers needing support outside regular weekday hours.
