Account
35%- "Email encrypted after password reset"
- "Lost account"
- "Locked out of email"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Proton Phone Number | +4 122 548 3551 |
| Average Hold Time | More than 30 min |
| Most Popular Proton Email Address | support@protonmail.zendesk.com |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Account, product/ service and request for information |
| Customer Effort Score | High Effort |
| Prepare before the call to Proton | Nothing or customer id or account number |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.