New Orleans, Louisiana
Not resolved

This company had quoted me $2,095 when it was complete I was charged a total of $5,146.Upon arriving in Los Angeles he said I had more item and had to charge me more.But all of my things didn’t fit in the truck and I had to get rid of lots of furniture.

Related: Protected Van Lines - Ripped off for 00.00.

A week later I got a call at 4pm saying they would be at my house at 8am to deliver. I still had a balance left which only gave me an hour to get a money order. The night before I was arguing with the company because they were still asking for more money, because I had 36 stairs. The driver came with 2 men from Craigs list to help but left after 1hr and they said they can’t do it and it’s too hot.My son and I continued to carry our stuff up 36 stairs with no help except the driver.

3 hours later, 1 man from Craig’s list showed up in jeans & my son gave him shorts to wear but complained about moving boxes.My son and I continue to carry boxes and unwrap the furniture.After it was done, both men jumped in my pool to bath and cool off.The boxes were smashed and numerous items are broken.I wrote a review on yelp and they called to ask me to take it down and they would pay me $100.

Review about: Moving Company.

Review #878982 is a subjective opinion of a user.

Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

Had an Experience with Protected Van Lines?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like

Klm Van Lines - Missing boxes, broken picture frame (glass), missing parts to shelves Klm Van Lines "It took them 7 days to bring our shipment from California to Nevada. First of all, it took them 4 hours to load the moving truck and 2 hours to..." Read more Uncle Bobs - My entire house is gone - theft, burglary and no help from management. Uncle Bobs "Our unit at 8350 S. Sam Houston Pkwy E in Houston Texas had everything stolen: furniture, appliances, lawn and garden. We had everything for a 3500 sq. ft. home..." Read more Milestone Relocation Solutions - MOST UNPROFESSIONAL movers Milestone Relocation Solutions "I know that moves can be tricky and I've worked with several national and local companies, but this was the WORST experience with a crew I have ever had. Honestly,..." Read more Pods Customer Care Review from Allston, Massachusetts Pods "I cannot believe what an ABSOLUTELY TERRIBLE company this is!!!!! I guess if everything goes well you get a nice container and you use it and then they remove..." Read more Steinhafels Wharehouse Steinhafels "We bought a dining room table. When the dining room table was delivered the delivery team could not have been more rushed to get me to sign off and let..." Read more Gastric Bypass Alternative - ALERT! Beware of and Don Juravin new invention called "Night Magic Pill" Gastric Bypass Alternative "Consumers should beware of internet qaucks who spew out medical advice to people who need real medical care from real medical professionals who were trained properly. Now comes again before..." Read more Staples - Renege on toner guarantee Staples "stopped by Rochester MI store just now to get toner - NOT in stock despite contrary posted on their website. Asked for separate color & black cartridges at the advertised..." Read more CONSUMER ALERT: Roca Labs, Don Juravin and Gastric Bypass Alternative unveil new invention called the "Magic Night" pill Roca Labs "Consumers should be very, very careful when dealing with important health issues like weight control and seeking real medical professionals versus quack internet sales guys like Don Juravin a.k.a. (..." Read more