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Contact Prosperity Life Customer Service

Prosperity Life Phone Numbers and Emails

Toll-Free Number:

  • (800) 848-5433
    Shenandoah Life Insurance Company
Call customer service

Customer Service:

  • (866) 380-6413
    Agent Care Department
  • (332) 282-2099
    Prosperity Asset Management
  • (866) 787-2123
    S. USA Life Insurance Company
  • (877) 725-4872
    SBLI USA Life Insurance Company

Prosperity Life Emails:

Customer Service
Agent Care Department
annuitynewbusiness@prosperitylife.com
Annuities
medsuppsupport@prosperitylife.com
Medicare Supplement
Send Message
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How to Contact Prosperity Life?

Most Popular Number:

(800) 848-5433
Shenandoah Life Insurance Company
Total calls: 13 Last call: Mar 4, 2025
author avatar
PissedConsumer Reporter

Prosperity Life provides separate contacts, each of which is designed to solve a certain matter. If you are an agent who needs support, apply to the appropriate department at 1-866-380-6413. Are you a customer who has questions regarding your insurance servicing? Call 1-800-848-5433 (Shenandoah Life Insurance Company), 1-877-725-4872 (SBLI USA Life Insurance Company, INC.), or 1-866-787-2123 (S.USA Life Insurance Company, INC.)

agentcare@prosperitylife.com is the main Prosperity Life email address which you can use for sending letters with a wide range of matters from asking about company products to reporting issues with your account. Be sure to describe your inquiry in the body of the letter in detail. It will help the company manager understand better the subject of your application and provide you with meaningful answers.

The Prosperity Life headquarters is located in the state of Virginia at Prosperity Life Insurance Group, LLC 4415 Pheasant Ridge Rd., Ste 300 Roanoke, Virginia 24014, United States. Visit it if you need to discuss cooperation or other matters that require physical presence to solve them. As for the compliance department, apply to it via mail by sending correspondence to the following Prosperity Life postal address: Prosperity Life Group P.O. Box 12847, Roanoke, VA 24029-2847.

Besides direct contacts, Prosperity Life also provides the ability to contact the company specialist online. To do it, follow “CUSTOMER CONTACT” or “AGENT CONTACT” at the bottom menu and fill out a contact form. Be sure to enter your telephone number and email address correctly. This determines whether the response will be provided promptly. Also, it is important to describe your question or inquiry in the “QUESTIONS/COMMENTS” field in detail to give the Prosperity Life customer service specialist a clear understanding of exactly what you want to find out or resolve.

Prosperity Life Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Prosperity Life Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Prosperity Life is 8008485433. 54% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Saturday. The average call time is 7 minutes.

  • People call Prosperity Life mainly because of request for information, activation/ cancellation and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

Prosperity Life Website:

Prosperity Life Help Center:

Corporate Office Address:

Prosperity Life Insurance Group, LLC
4415 Pheasant Ridge Rd., Ste 300
Roanoke, Virginia 24014
United States

Other Info (opening hours):

Mailing Address:

Compliance Department

Prosperity Life Group

P.O. Box 12847

Roanoke, VA 24029-2847

More contact details

Prosperity Life Rating Based on 4 Reviews

Rating details

1.0
more details
Reliability
Customer service
Website
Price Affordability

Rating stats

Rating trend

Summary of Prosperity Life Customer Service Calls

24 TOTAL
CALLS
06:38 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Prosperity Life?

Request for Information Question:

  • “Need to speak to a sales representative”
  • “To speak with someone”
  • “Status of life insurance claim”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Cancel policy befor it starts”

Product/ Service Question:

  • “Errror on policy”
  • “About policy”

Return/ Replace Question:

  • “Change my Beneficiary”

Employment Question:

  • “Regarding my 1099 tax form”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Pay my payment”

Compare Prosperity Life Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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