Prosperity Life provides separate contacts, each of which is designed to solve a certain matter. If you are an agent who needs support, apply to the appropriate department at 1-866-380-6413. Are you a customer who has questions regarding your insurance servicing? Call 1-800-848-5433 (Shenandoah Life Insurance Company), 1-877-725-4872 (SBLI USA Life Insurance Company, INC.), or 1-866-787-2123 (S.USA Life Insurance Company, INC.)
agentcare@prosperitylife.com is the main Prosperity Life email address which you can use for sending letters with a wide range of matters from asking about company products to reporting issues with your account. Be sure to describe your inquiry in the body of the letter in detail. It will help the company manager understand better the subject of your application and provide you with meaningful answers.
The Prosperity Life headquarters is located in the state of Virginia at Prosperity Life Insurance Group, LLC 4415 Pheasant Ridge Rd., Ste 300 Roanoke, Virginia 24014, United States. Visit it if you need to discuss cooperation or other matters that require physical presence to solve them. As for the compliance department, apply to it via mail by sending correspondence to the following Prosperity Life postal address: Prosperity Life Group P.O. Box 12847, Roanoke, VA 24029-2847.
Besides direct contacts, Prosperity Life also provides the ability to contact the company specialist online. To do it, follow “CUSTOMER CONTACT” or “AGENT CONTACT” at the bottom menu and fill out a contact form. Be sure to enter your telephone number and email address correctly. This determines whether the response will be provided promptly. Also, it is important to describe your question or inquiry in the “QUESTIONS/COMMENTS” field in detail to give the Prosperity Life customer service specialist a clear understanding of exactly what you want to find out or resolve.
