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Contact Proofpoint Customer Service

Proofpoint Phone Numbers and Emails

Toll-Free Number:

  • (877) 634-7660
Call customer service
Send Message

Headquarters:

  • (408) 517-4710

Locations California:

  • (415) 946-3800
    128 King Street, 2nd Floor San Francisco, CA 94107

Locations Pennsylvania:

  • (412) 621-1484
    40 24th Street Pittsburgh, PA 15222

Locations Toronto:

  • +1 647 436 1036
    210 King Street East, Suite 400 Toronto, ON M5A 1 J7 Canada

Locations Utah:

  • (801) 748-4400
    139997 South Minuteman Drive Draper, UT 84020

Proofpoint Emails:

General Info
Legal
Privacy Inquiries
Sales/ Reservations
Federal Office
Is this your business?

How to Contact Proofpoint Customer Service?

Most Popular Number:

(877) 634-7660
author avatar
PissedConsumer Reporter

Proofpoint phone number for customer service is (877) 634-7660. Call this line to get more information about the company and its services. Also, Proofpoint customer care team is ready to assist you with email security products and various cyber solutions. To reach out to the headquarters directly, please dial 408-517-4710. You can also get in touch with the San Francisco office by calling 415-946-3800 or the Pittsburgh office by calling 412-621-1484.
Monday is the busiest day for the Proofpoint customer support team due to the huge number of incoming calls. Thus, avoid calling the company on Monday not to spend much time waiting to be connected with a company representative.

Proofpoint email address for getting general information about the company and its services is info@proofpoint.com. If you have any questions, feel free to forward them to this address. If you seek to contact the sales department, drop an email at federalsales@proofpoint.com.
In case you have a legal inquiry and would like to get in touch with the legal department, send your request to privacy@proofpoint.com.

Proofpoint is an American company with headquarters in Sunnyvale. Proofpoint address for mailing is 892 Ross Dr, Sunnyvale, California 94089, United States. Besides its main office, the company also has offices in New York, North Carolina, Indiana, Colorado, and Toronto. Please go to the “Contact Us” page of the Proofpoint website to see the full list of office locations and their contact details.

The company operates during normal business hours. However, the company’s schedule may change during the holidays. Please contact Proofpoint customer care team to get more information on the operation hours during the holidays.

Proofpoint Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Proofpoint is 8776347660. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Tuesday. The average call time is 2 minutes.

PissedConsumer Club

Contact Information

Proofpoint Website:

Proofpoint Help Center:

Corporate Office Address:

Proofpoint, Inc.
892 Ross Dr
Sunnyvale, California 94089
United States

Other Info (opening hours):

Other Location:

105 Edgeview Drive

Suite 440

Broomfield, CO 80021


200 Clarendon Street

12th Floor

Boston, MA 02116


85 Broad Street

New York, NY 10004


110 Corcoran Street

Durham, NC 27701


450 E 96th Street

Suite 251

Indianapolis, IN 46240


1775 Tysons Blvd

5th Floor

Tysons, VA 22102


Additional Fax Number:

Toronto Location: +1 (647) 436 1037

Utah Location: +1 (801) 748 4408

More contact details

Fax:

+1 (408) 517 4711

Proofpoint Rating Based on 1 Reviews

Rating details

1.0
more details
Customer service

Rating stats

Rating trend

Summary of Proofpoint Customer Service Calls

6 TOTAL
CALLS
02:01 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Proofpoint?

Request for Information Question:

  • “Tech support”

Account Question:

  • “Unable to log in”

Other Question:

  • “Won't allow email address to retrieve doc”
  • “Phishing mail was not identified”
  • “Delisting of IP”

Compare Proofpoint Customer Service To

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