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Contact ProMedica Customer Service

How to Reach a Person at ProMedica

Verified Contact Information

Toll-Free Number:

  • 1-844-810-1634
Call Now
Send Message

Customer Service:

  • 1-419-291-3000
    Metro Hospital Scheduling
  • 1-419-824-1815
    ProMedica Compliance Hotline
  • 1-800-807-2693
    ProMedica Compliance Hotline
  • 1-800-774-3627
    ProMedica Text Messaging
  • 1-800-750-0750
    TTY (Ohio Relay Service)
  • 1-419-291-7700

Accounting/ Billing:

  • 1-800-477-4035

Business Customer Service:

  • 1-567-585-3450
    ProMedica Supply Chain Division/Contracting Section

Complaints/ Feedback:

  • 1-800-366-1232
    ProMedica Senior Care

Fundraising/ Donations:

  • 1-419-291-0212

General Info:

  • 1-419-882-1352

Headquarters:

  • 1-567-585-9600

Media:

  • 1-419-262-0371
  • 1-567-585-3890

Accessibility:

inclusion@promedica.org
Nondiscrimination Notice

Complaints/ Feedback:

careline@promedica.org
ProMedica Senior Care

Customer Service:

mychartsupport@promedica.org
MyChart Questions
info@stayconnected.promedica.org
ProMedica Text Messaging

Fundraising/ Donations:

promedica.foundation@promedica.org

General Info:

digital.communications@promedica.org

Jobs/ Career:

employment@promedica.org

Legal:

privacypolicy@promedica.org
Privacy Inquiries

Media:

mediarelations@promedica.org
tausha.moore@promedica.org
gaye.martin@promedica.org

ProMedica Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ProMedica Phone Number
1 (844) 810-1634
Most Popular ProMedica Email Address
careline@promedica.org
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
56% phone, 44% email
Common Reasons for Contact
Request for information, return/ replace and product/ service
View full overview

How to Contact ProMedica?

The ProMedica phone number is (844) 810-1634. This line is toll-free, and customers can call it to address general inquiries and issues. If you need to reach the ProMedica Compliance Hotline, dial (419) 824-1815 or (800) 807-2693. To contact the support team via text message, send an inquiry to (800) 774-3627. Do you need to get in touch with the ProMedica headquarters? Call (567) 585-9600 to reach the corporate office.

Do you like written communication more than speaking on the phone? Feel free to contact the company via email and send your senior care inquiries to careline@promedica.org. The ProMedica email for MyChart questions is mychartsupport@promedica.org, while ProMedica text messaging inquiries should be forwarded to info@stayconnected.promedica.org. To get detailed information about fundraising options and donations, send an email to promedica.foundation@promedica.org. Are you interested in joining the company as a specialist? Send your CV to employment@promedica.org to learn more about the career opportunities.

The ProMedic head office is located in Ohio. The ProMedica address for mailing is ProMedica Health Systems, Inc., 100 Madison Ave., Toledo, Ohio 43604, United States, and you can contact the company offline by sending your letters to the main office. If you seek to reach an individual location, please see the “Locations” section on the ProMedica website.

Along with contacting the company via email and phone, customers can send their messages via an online form on the ProMedica website. To fill out the form, you need to click on the “Contact” button at the top of the screen and enter the required information. After you submit the message, allow the ProMedica customer care some time to look into your issue.

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Contact Information

ProMedica Website:

ProMedica Help Center:

Corporate Office Address:

ProMedica Health Systems, Inc.
100 Madison Ave.
Toledo, Ohio 43604
United States

Fax:

+1(567) 585-9494

Why Customers Call ProMedica?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 44%
  • Request for Information 33%
  • Return/ Replace 11%
  • Product/ Service 11%

Customer Inquiries & Issues

44%
  • "Problem SOLVER for mychart"
  • "Being able to get my labs printed off without having to go through my chart. Because it takes 2 weeks for them to on my chart"
  • "Cant get through for 3 days to Promedica home eqpt"

Request for Information

33%
  • "To schedule an appointment"
  • "Question item billed to CitiCard"
  • "Patient information"

Return/ Replace

11%
  • "I need the dates of name changes"

Product/ Service

11%
  • "Complain"

Compare ProMedica Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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