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1.8

I have used Herbal Essence for 10+ years two weeks prior i purchased a bottle and upon use product poured from bottle as though 50% water had been added when prior it was thick formula i kept wondering why my hair has become uncontrollable with frizzies like electrical static in wool pants and spoke with coworker that had same experience. You run risk of losing customers when you change formula to improve profit margin in this instance there is a distinct decline in product quality both of us are moving on after many years of being loyal Herbal Essence consumers. MB, Pleasanton CA

Reason of review: Not as described/ advertised.

Procter And Gamble Cons: Herbal essence new formula quality.

Location: Pleasanton, California

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I remember when Herbal Essences first came out and they kept airing those commercials where the lady would be in the shower going "OH! OH!

OH! OH!

OH!" and then they would say "Herbal Essences, A Totally Organic Experience!" I though that that was really tacky and obscene and nasty and that they had some nerve airing commercials like that for all audiences to watch. They outta be ashamed of themselves!

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