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Pro Tools Phone Numbers and Emails

Customer Service Number:

  • (813) 986-9000
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Pro Tools Emails:

General Info
Sales/ Reservations
support@pro-tools.com
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How to Contact Pro Tools?

Most Popular Number:

(813) 986-9000
Total calls: 33 Last call: Jul 3, 2024
author avatar
Rebecca A. Garland
PissedConsumer Reporter

Pro Tools customer service phone number is (813) 986-9000. Professional customer care agents can advise you on available tools, help you request a return, assist with your order, address shipping and payment issues, and give updates on new arrivals, sales, and special offers.
Customers who choose to contact the company via phone should note that Wednesday and Thursday have the longest wait times while Friday is the least busy day of the week.

Pro Tools email address for customer care inquiries is support@pro-tools.com. If you have general questions about the company, its products, and services, drop a line at info@pro-tools.com. If you have sales inquiries, you can reach out to the sales team at sales@pro-tools.com. If it’s more convenient, you can submit a consumer inquiry directly from the Pro Tools website.

Pro Tools headquarters is based in Florida. Pro Tools address for reaching out to the company offline is 7616 Industrial Lane, Tampa, Florida 33637, United States. Consumers as well as media and legal professionals can contact the company via regular mail by sending their correspondence to the main office.

Pro Tools hours of operation for the support and sales teams are Monday through Friday from 9 am to 5 pm EST. The corporate production and shipping departments operate Monday through Thursday from 7 am to 4 pm EST.
The company does not operate on weekends and may be off during the holiday season. Please make sure to get in touch with the customer care team in advance to be aware of the possible schedule changes.

If you want to contact the support team via the Pro Tools website, press the “Contact Us” button at the bottom of the page and complete a short online form. Your request will be addressed within the company’s business hours. If the inquiry is urgent, consider contacting the company via phone.

Pro Tools Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email

  • The best phone number to call Pro Tools is 8139869000.

  • The longest wait times are on Thursday and Wednesday, while the shortest are on Friday.

  • People call Pro Tools mainly because of product/ service, account and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Pro Tools Website:

Pro Tools Help Center:

Corporate Office Address:

Pro-Tools
7616 Industrial Lane
Tampa, Florida 33637
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm (ET)

More contact details

Pro Tools Rating Based on 2 Reviews

Rating details

2.5 more details
Product or Service Quality
Billing Practices
Exchange, Refund and Cancellation Policy
Turnaround Time
All 2 Pro Tools reviews

Rating stats

Rating trend

Summary of Pro Tools Customer Service Calls

33 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pro Tools?

Product/ Service Question:

  • “I want to Purchase Pro tool”
  • “System wont record”
  • “Can't purchase upgrades”

Account Question:

  • “Can't find my account”
  • “Redeem code”
  • “My account is expired earlier than what the original expired date says”

Request for Information Question:

  • “Update software”
  • “A question”

Website/ Application Question:

  • “Install the pro tools”

Payments and Charges Question:

  • “I asked to pay for the year with my student discount it's been a week no response”

Activation/ Cancellation Question:

  • “Protools not appearing after I bought it need to install and activate”

Other Question:

  • “Protools trippin”
  • “Inhalation problems”
  • “Pro tools cutting off”

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