Not resolved

We got the buy two Samsung phones, get a free 50" smart TV.We got the free TV within the 6-8 weeks, but when we got it, we pulled it out the box it was completely broken the screen was cracked.

The truck driver just left it in the driveway, no on signed for it. I sent them the email with pictures 5 different times before they replied. Now, we're waiting for a return label. It's supposed to come via email, but haven't received it yet.

It's been @ 3 weeks.

I wish Samsung would have handled this themselves, or Verizon.Hope they send it soon bye

Review about: Samsung 50Inch Smart Tv.

Review #940431 is a subjective opinion of a user.

2.3
Value for money
Product or Service Quality
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Samsung Electronics Tv
Reason of Review / Monetary Loss Problem with delivery / $750
Preferred solution Deliver product or service ordered

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