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Contact Prisma Health Customer Service

Prisma Health Phone Numbers and Emails

Toll-Free Number:

  • (844) 447-3627
Call customer service
Send Message

Customer Service:

  • (803) 296-5865
    Health Information Management
  • (803) 774-8711
    Health Information Management
  • (864) 454-4600
    Release of Information Department

Accounting/ Billing:

  • (833) 425-0404

Complaints/ Feedback:

  • (803) 434-6237
    Midlands
  • (864) 455-7975
    Upstate

General Info:

  • (864) 455-7000
    Language Assistance

Prisma Health Emails:

Complaints/ Feedback
Customer Service
App, Health Information Management, Release of Information Department, Subpoenas
General Info
Jobs/ Career
Media
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Prisma Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Prisma Health is 8644557000. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday. The average call time is 1 minute.

  • The main reason people call Prisma Health is for account.

How to Contact Prisma Health?

Most Popular Number:

(844) 447-3627

To contact the customer service specialist who works in the hospital, dial the following Prisma Health phone number: (844) 447-3627. There, you can discuss appointments or general health system concerns. Need to connect with the specialist regarding the health information management? Call (803) 296-5865 or (803) 774-8711. The release of information department is available at (864) 454-4600. Accounting and billing inquiries are accepted at (833) 425-0404. To share a complaint or feedback, dial (803) 434-6237 (Midlands) or (864) 455-7975 (Upstate). Want to find out general information about the company? Dial (864) 455-7000.

The hospital provides several Prisma Health emails for different needs. Regarding general information, contact the dedicated specialist at info@prismahealth.org. Need the mobile app support? Direct your inquiry to mobiledev@prismahealth.org. To ask about career opportunities, email careers@prismahealth.org. Media inquiries are accepted at news@prismahealth.org.

The Prisma Health headquarters is situated in the United States at 701 Grove Rd. Greenville, South Carolina 29605, United States. This central facility manages operational and administrative tasks across its health system. If you need to send official letters or other correspondence, do it to the following Prisma Health address: Attn: Office of Diversity and Inclusion, 7 Independence Point, Suite 300, Greenville, SC, 29615.

Prisma Health hours are Monday through Friday from 8 a.m. to 5 p.m. EST. This is the schedule when the live agent is available to assist you with your issues or answer your questions. Regarding phone support hours, clarify this information by sending an email to the customer support manager.

The Prisma Health customer service team offers multiple options to reach out to the dedicated manager online. You can use the one that best suits your needs to resolve your matter comfortably. Prefer real-time assistance? Click on the virtual assistant icon in the lower-right corner. This action will open an online chat window. In it, click on the “Start a new conversation” red button, follow “Contact us”, and then click on the “Chat now” button.

PissedConsumer Club

Contact Information

Prisma Health Website:

Prisma Health Help Center:

Corporate Office Address:

Prisma Health
701 Grove Rd.
Greenville, South Carolina 29605
United States

Other Info (opening hours):

Mailing Address:

Attn: Office of Diversity and Inclusion

7 Independence Point, Suite 300

Greenville, SC, 29615

More contact details

Prisma Health Rating Based on 1 Review

Rating details

4.4
more details
Additional Fees
Reliability
Insurance Plans Acceptance
Value for money

Rating stats

Rating trend

Summary of Prisma Health Customer Service Calls

8 TOTAL
CALLS
01:29 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Prisma Health?

Account Question:

  • “Need IT with QR code for new My chart”

Other Question:

  • “Nn”

Compare Prisma Health Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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