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Contact Priority Pass Customer Service

Priority Pass Phone Numbers and Emails

Toll-Free Number:

  • (800) 352-2834
    USA/ Canada/Mexico(Toll-Free)
Call customer service
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Customer Service:

  • (972) 735-0536
    From Outside the Americas(or Parts of Mexico)
  • +86 400 120 2464
    China
  • +8 522 866 1964
    Hong Kong
  • +44 208 680 1338
    United Kingdom

Priority Pass Emails:

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How to Contact Priority Pass Customer Service?

Most Popular Number:

(800) 352-2834
USA/ Canada/Mexico(Toll-Free)
Total calls: 75 Issue resolved: 1 Last call: Jul 7, 2025
author avatar
PissedConsumer Reporter

For any inquiries or assistance from the Priority Pass customer service team, you can dial their toll-free number, 1-800-352-2834, if you are calling from the USA, Canada, or Mexico. Similarly, other Priority Pass phone numbers are dedicated to specific countries. For instance, if you are calling from outside the Americas or in particular parts of Mexico, the Priority Pass contact number is 1-972-735-0536. Additionally, individuals trying to contact customer service in China can call +86-400-120 2464. Moreover, the dedicated numbers for Hong Kong and the United Kingdom are +8-522-866-1964 and +44-208-680-1338, respectively. Using country-specific phone numbers, you can contact the dedicated customer service team of that particular Priority Pass location, who can provide helpful and efficient assistance, ensuring a seamless experience for members across various regions.

Legally established as Priority Pass Ltd Cutlers Exchange, the corporate office of Priority Pass is located at 123 Houndsditch London, England EC3A 7BU United Kingdom. Addressing queries or concerns related to Priority Pass membership is efficiently handled through this Priority Pass location. Alternatively, written communications can be directed to the company's mailing address, PO Box 815, Haywards Heath, RH16 9LR. These designated addresses serve as the Priority Pass contact points for members seeking information or assistance with their Priority Pass memberships, ensuring a streamlined and effective communication process.

Users can first visit the official website and access the "Download App" section for a seamless engagement with the customer service team via the Priority Pass app. This will lead them to a specialized page that facilitates app installation and provides additional digital features for a more enhanced experience and airport lounge access benefits. Additionally, if there are any specific queries or assistance required related to the app, individuals can reach out to the Priority Pass customer service team through the app or by sending an email to info@prioritypass.com.

Priority Pass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Priority Pass is 8003522834. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 2 minutes.

  • Be prepared for the call as Priority Pass may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Priority Pass Website:

Priority Pass Help Center:

Corporate Office Address:

Priority Pass Ltd
Cutlers Exchange,123 Houndsditch
London, England EC3A 7BU
United Kingdom

Other Info (opening hours):

Mailing Address:

PO Box 815,

Haywards Heath, RH16 9LR

More contact details

Priority Pass Rating Based on 5 Reviews

Rating details

2.1
more details
Price Affordability
Discounts and Special Offers
Additional Fees
Customer service

Rating stats

Rating trend

Summary of Priority Pass Customer Service Calls

82 TOTAL
CALLS
02:31 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Priority Pass?

Account Question:

  • “Not allowing me to access my account”
  • “Regarding membership”
  • “Can’t login”

Cards Question:

  • “Card declined”
  • “Lost card”
  • “Lost priority pass card”

Product/ Service Question:

  • “Confused need lounge access”
  • “Problems with access”
  • “Denied access”

Request for Information Question:

  • “Want to talk on phone not chat”
  • “Checking on card”
  • “Information related to attached bank”

Activation/ Cancellation Question:

  • “Not able to activate”
  • “Cancel”
  • “Renew”

Shipping and Delivery Question:

  • “Lounge location”
  • “Get the card”
  • “Location”

Payments and Charges Question:

  • “Payment”

Staff Question:

  • “Bad customer service”

Other Question:

  • “Reset”
  • “Priority pass”
  • “Name”

Compare Priority Pass Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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