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Contact Priority Health Customer Service

Priority Health Phone Numbers and Emails

Toll-Free Number:

  • (800) 942-0954
Call customer service
Send Message

Customer Service:

  • (800) 942-4765
    Provider Helpline / Claims
  • (888) 389-6648
  • (616) 942-0954

Provider Helpline / Claims:

  • (800) 998-1037
    Care managers
  • (800) 466-6642
    Drug authorizations, formulary exceptions

Priority Health Emails:

Business Customer Service
Billing questions, Credentialing, enrollment
Legal
Privacy Inquiries
Is this your business?

How to Contact Priority Health Customer Service?

Most Popular Number:

(800) 942-0954
author avatar
PissedConsumer Reporter

You can call Priority Health customer service at 1-800-942-0954. The professional assistant at the Help Center will answer general questions about the company and its services and explain the details of their plans. The Priority Health provider phone number is 1-800-942-4765. For urgent after-hours authorizations, dial 1-800-269-1260, leave your number and message, and a nurse care manager will contact you within 30 minutes. The toll-free number to reach the enrollment specialist for MyPriority is 1-833-489-5443. If you have questions about Medicare, call 1-888-481-2070. To talk to a Medicaid representative, dial 1-888-988-6300. The helpline for Behavioral Health inquiries is 1-800-673-8043. For information about Employer Group Plans, contact customer service at 1-800-446-5674.

The Priority Health address to mail corporate office is Priority Health, 1231 East Beltline Ave. NE, Grand Rapids, MI 49525-4501, United States. You can send official correspondence, complaints, and suggestions to the company's corporate headquarters.

You can also address your inquiries to the Southfield office at 27777 Franklin Road, Suite 1300, Southfield, MI 48034-2337, United States. Another company office address is 250 East 9th Street, Holland, MI 49423, United States. The Traverse City office is located at 300 East Front Street, Suite 250, Traverse City, MI 49684, United States. You can get in touch with the Kalamazoo office representative at 8075 Creekside Dr., Suite 140, Portage, MI 49024, United States.

The company does not offer 24/7 Priority Health customer service. However, you can call their helpline for information and support on weekdays between 9 a.m. and 5 p.m. ET and Saturday from 8:30 a.m. to noon. The Priority Health contact for Medicare support is available daily from 8 a.m. to 8 p.m. ET. You can contact the MyPriority enrollment specialist on weekdays between 9 a.m. and 4 p.m. ET. The Grand Rapids Member Center is open from 8:30 a.m. to 4:30 p.m. ET Monday through Friday. The Provider Helpline is operational Monday through Thursday from 7:30 a.m. to 5 p.m. ET and Friday between 9 a.m. and 5 p.m. ET.

Priority Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Priority Health is 8009420954. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Wednesday.

  • People call Priority Health mainly because of return/ replace, payments and charges.

PissedConsumer Club

Contact Information

Priority Health Website:

Priority Health Help Center:

Corporate Office Address:

Priority Health MS
3230 1231 East Beltline NE
Grand Rapids, Michigan 49525
United States

Fax:

616.942.8206

Priority Health Rating Based on 7 Reviews

Rating details

1.3
more details
Website
Customer service
Billing Practices
Insurance Plans Acceptance

Rating stats

Rating trend

Summary of Priority Health Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Priority Health?

Return/ Replace Question:

  • “Wanna change my home doctor”
  • “Change my primary doctor”

Payments and Charges Question:

  • “Billing”

Other Question:

  • “Prior authorization”
  • “1095”
  • “Medication”

Compare Priority Health Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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