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Contact Principal Secret Customer Service

How to Reach a Person at Principal Secret

Verified Contact Information

Toll-Free Number:

  • 1-888-839-4846
Call customer service

Customer Service:

  • 1-888-615-5874
    Text
  • 1-800-545-5595
  • 1-888-651-6781

Legal:

  • 1-888-258-7473
    Privacy Officer
  • 1-855-255-1185

Principal Secret Emails:

Legal
DMCA Inquiries, Privacy Inquiries
Send Message

Principal Secret Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Principal Secret Phone Number
1 (888) 839-4846
Average Calls duration
7 minutes
Most Popular Principal Secret Email Address
dmca@guthy-renker.com
Issue Resolution Rate
Low (21% reported full resolution)
Principal Secret Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Principal Secret?

Most Popular Number:

(888) 839-4846
Total calls: 38 Issues resolved: 3 Last call: Nov 11, 2025

Principal Secret phone number is (888) 839-4846. By calling this number you can get connected with a live support agent and address your inquiries about available cosmetics, get assistance with your order management, resolve shipping and delivery issues, address payment inquiries, get updates on special offers and sales, and more.
Customers who decide to contact the company by phone should avoid calling on Tuesday as this is the busiest day of the week. To avoid long waiting, consider calling Principal Secret support on Wednesday when the contact volume is the lowest.

At the moment, there is no Principal Secret email address for general consumer assistance. However, you can get in touch with the support team via Principal Secret live chat.
Legal professionals who need to address legal questions should contact the company at dmca@guthy-renker.com or privacy@guthy-renker.com.

Principal Secret headquarters is located in California. If you need to contact the company via mail, send your correspondence to the following Principal Secret address: 100 N. Sepulveda Blvd., El Segundo, California 90245, United States. However, in case of urgent issues, it’s better to call or send an email.
Customers who seek to return an item should contact the support team to get detailed information about the return address.

Principal Secret website allows customers to contact the support team via live chat. Starting the Principal Secret live chat is very easy - all you need to do is click the message icon in the lower right corner of the page. Type in the message in the popup window and the available agent will respond.

PissedConsumer Club

Contact Information

Principal Secret Website:

Principal Secret Help Center:

Corporate Office Address:

Guthy-Renker, LLC
100 N. Sepulveda Blvd.
El Segundo, California 90245
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 AM - 8 PM EST


Address for Returns:

6 Commerce Way

Arden, NC 28704

More contact details

Summary of Principal Secret Customer Service Calls

54 TOTAL
CALLS
07:05 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Principal Secret?

Request for Information Question:

  • “Status on my order”
  • “Place an order”
  • “Ch been sent out to me. I want to know I want your phone”

Return/ Replace Question:

  • “Need address for approved return”
  • “Change product tye & Delay shipment”
  • “Need return address to ship back a delivery.”

Activation/ Cancellation Question:

  • “Cancel service”
  • “Trying to reactivate my account”
  • “Cancelling”

Shipping and Delivery Question:

  • “Did not receive requested product catalogue”
  • “Did not receive the 20 percent and the free gift”
  • “Delay shipping”

Payments and Charges Question:

  • “I don't think I have been charged right”

Staff Question:

  • “Customer service”

Account Question:

  • “My profile”

Other Question:

  • “Customize my kit”
  • “Need to customize my next order”
  • “Something missing from my order”

Compare Principal Secret Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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