Contact Principal Secret Customer Service
How to Reach a Person at Principal Secret
Verified Contact Information
Toll-Free Number:
-
1-888-839-4846
Customer Service:
-
1-888-615-5874Text
-
1-800-545-5595
-
1-888-651-6781
Principal Secret Emails:
Legal
DMCA Inquiries, Privacy Inquiries
Principal Secret Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Principal Secret Phone Number
1 (888) 839-4846
Average Calls duration
7 minutes
Most Popular Principal Secret Email Address
dmca@guthy-renker.com
Issue Resolution Rate
Low (21% reported full resolution)
Principal Secret Customer Service Rating
3 out of 5
Overall Customer Sentiment
Mostly neutral
Call Volume by Day
View full overview ›
Principal Secret Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Principal Secret Phone Number | 1 (888) 839-4846 |
| Average Calls duration | 7 minutes |
| Most Popular Principal Secret Email Address | dmca@guthy-renker.com |
| Issue Resolution Rate | Low (21% reported full resolution) |
| Principal Secret Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Request for information, return/ replace and activation/ cancellation |
| Prepare before the call to Principal Secret |
Call Volume by Day
Contact Information
Principal Secret Website:
Principal Secret Help Center:
Corporate Office Address:
Guthy-Renker, LLC
100 N. Sepulveda Blvd.
El Segundo,
California
90245
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9 AM - 8 PM EST
Address for Returns:
6 Commerce Way
Arden, NC 28704
Summary of Principal Secret Customer Service Calls
54
TOTAL
CALLS
CALLS
07:05
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Principal Secret?
Request for Information Question:
- “Status on my order”
- “Place an order”
- “Ch been sent out to me. I want to know I want your phone”
Return/ Replace Question:
- “Need address for approved return”
- “Change product tye & Delay shipment”
- “Need return address to ship back a delivery.”
Activation/ Cancellation Question:
- “Cancel service”
- “Trying to reactivate my account”
- “Cancelling”
Shipping and Delivery Question:
- “Did not receive requested product catalogue”
- “Did not receive the 20 percent and the free gift”
- “Delay shipping”
Payments and Charges Question:
- “I don't think I have been charged right”
Staff Question:
- “Customer service”
Account Question:
- “My profile”
Other Question:
- “Customize my kit”
- “Need to customize my next order”
- “Something missing from my order”
Compare Principal Secret Customer Service To
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Principal Secret