Contact Princess Polly Customer Service
How to Reach a Person at Princess Polly
Toll-Free Number:
-
1-800-485-4000USA
Customer Service:
-
1-323-543-7376USA
-
+6 175 610 2516Australia
-
+6 148 209 3958For Text (Australia)
Customer Service:
Legal:
Princess Polly Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Princess Polly Phone Number | 1 (800) 485-4000 |
| Average Calls duration | 20 seconds |
| Most Popular Princess Polly Email Address | hi@princesspolly.com.au |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Return/ replace, product/ service, shipping and delivery |
Contact Information
Princess Polly Website:
Princess Polly Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
9255 W Sunset Blvd, Suite 1100,
West Hollywood, California 90069, US
Hours:
Monday - Friday: 8:00am - 5:00pm AEST
Return Mailing Addresses:
Princess Polly Online Pty Ltd
PO BOX 5984,
Gold Coast MC, QLD, 9726, Australia
Princess Polly
5026 Chino Hills Pkwy,
Chino Hills, CA 91710
Private Bag 208059,
Highbrook, Auckland, NZ 2161
Summary of Princess Polly Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Princess Polly?
Shipping and Delivery Question:
- “Order not received”
- “Shipping”
- “Delivery enquiry”
Return/ Replace Question:
- “Return”
- “Exchange”
- “Returns”
Activation/ Cancellation Question:
- “Cancel order”
- “I ordered something twice. I need to cancel the last order”
Product/ Service Question:
- “Item came damaged”
- “Defected dress”
- “Order address change”
Payments and Charges Question:
- “Store credit”
- “Coupon”
- “Charged for cancel order”
Cards Question:
- “Gift card won't redeem”
Refund Question:
- “Haven't received refund”
Request for Information Question:
- “False updates”
Website/ Application Question:
- “Address change for my current order. The website didn't change it”
Other Question:
- “Order placed”
- “Order number”
- “In need”
Compare Princess Polly Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.