Primus Telecommunications Phone Numbers and Emails

Sales/ Reservations:

  • +6 113 1789
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Primus Telecommunications Emails:

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Primus Telecommunications Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    52% phone 48% email
  • The best phone number to call Primus Telecommunications is 61131789.

  • The longest wait times are on Monday, while the shortest are on Sunday and Tuesday.

  • People call Primus Telecommunications mainly because of product/ service, activation/ cancellation, payments and charges.

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How to Contact Primus Telecommunications?

How to Contact Primus Telecommunications?

Primus Telecommunications customer service phone number is 6 113 1789. This is the telephone number to get in touch with the customer care department and start communicating about the services, special offers, and conditions of membership. In case of any difficulties related to the purchased products, call the Primus Telecommunications contact team and ask for help. The telephone conversation with the customer team allows them to get in touch with specialists, ask direct questions, and solve problems.
Primus Telecommunications hours of the technical support are Monday through Friday from 9 a.m. to 9 p.m. AEST. On weekends the Primus Telecommunications customer service is available from 9 a.m. to 6 p.m. AEST. Sometimes the operation time of the specialists can differ during the public holidays.

Primus Telecommunications' email is This email address exists to provide clients with written responses and instructions on problem solutions. When you face difficulties, send the request to the email address and wait for a few days to get the answer.
The media team of the company can be reached via Describe in the letter your request in detail and indicate the contact number to allow support specialists to reach you in care If clarification is needed.
When you need to receive the short answer, send the message to the Primus Telecommunications live chat. To start the online chat, open the website, click Support at the bottom of the page and Live Chat. The system is operated by the chat bot which generates answers in the automatic way.

Primus Telecommunications address is P.O Box 631, Collins St West, Melbourne, Victoria 8007 Australia. This address you can use as mailing to send messages to the departments of the corporate offices. You can turn to the specialists with reports, complaints or send the feedback about the rendered services.

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Contact Information

Primus Telecommunications Website:

Primus Telecommunications Help Center:

Corporate Office Address:

Primus Telecommunications Pty Limited.
P.O Box 631, Collins St West,
Melbourne, Victoria 8007

Primus Telecommunications Rating Based on 2 Reviews

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Summary of Primus Telecommunications Customer Service Calls

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Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Primus Telecommunications?

Product/ Service Question:

  • “My phone disconnected”
  • “No internet”
  • “Internet”

Cards Question:

  • “Card update”

Activation/ Cancellation Question:

  • “Cancellation”

Payments and Charges Question:

  • “Bill payment”

Other Question:

  • “273 out of my bank”
  • “Not receiving Emails”
  • “Technical”



Primus Telecommunications Pty Ltd. or just iPrimus is a large telecommunications company. It was founded in 1993. Its headquarters is based in Melbourne, Victoria, Australia. The company is a wholly owned subsidiary of M2 Group. iPrimus provides high-speed broadband, Internet, and mobile services. The company also offers web hosting and voice products to residential and commercial clients. Additional Internet services include Unmetered Data, Broadband TopUps, Static IP, TiVo, and iProtect. iPrimus is an authorized service provider of the National Broadband Network. It operates its fibre network in Melbourne, Sydney, Adelaide, Brisbane, and Perth. The company got the Best Home Broadband award for more than 20GB category in 2012.

Primus Telecommunications reviews and complaints

Primus Telecommunications is ranked 687 out of 2065 in Telecommunications category

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