The PrimeWay Federal Credit Union phone number for general questions is 1-713-799-6200. You can call this helpline for information on personal, auto, home equity, and business loans, including applications and payments. The same number can be used for inquiries about checking and savings accounts, deposits, withdrawals, and account balances. You can also use this phone line to report a lost or stolen debit card or fraudulent activity. If you need to get in touch with the official representatives at the company’s corporate office, dial 1-800-554-5690. For issues with consumer or business credit cards, call 1-866-552-8855. If you need to change your PIN, contact the customer support agents at 1-888-891-2435 for assistance.
The PrimeWay Federal Credit Union contact email for customer service inquiries is support@primewayfcu.com. It can be used to learn general information about the company, its services, policies, and fees. You can also email support with general feedback, suggestions, or complaints. Alternatively, you can use the web form on the official website to share your experience, request information, or offer a suggestion. Complete the form on the Contact Us page with the required info and the details of your issue to submit the request. If you are interested in becoming a part of the PrimeWay Federal Credit Union team, send your resume to hronline@primewayfcu.com.
The PrimeWay Federal Credit Union headquarters address is PrimeWay Federal Credit Union, 12811 Northwest Freeway, Houston, Texas 77040, United States. You can mail the official correspondence and documentation to PrimeWay Federal Credit Union, PO Box 53088, Houston, TX 77052-3088, United States. You can also contact the company’s representatives at this office to learn about investment opportunities and partnership requirements. The same PrimeWay Federal Credit Union address can be used to reach the customer service team with your concerns, complaints, and suggestions.
The PrimeWay Federal Credit Union hours for customer support are Monday to Friday from 8:30 a.m. to 5 p.m. and Saturday between 9 a.m. and 2 p.m. CT. You can call the customer care helpline within these hours for general information and assistance with card-related issues. If you prefer online communication, you can use the live chat feature on the official website. The chat operators are available to discuss your inquiry within these business hours.
You can contact the customer care team online by visiting the PrimeWay Federal Credit Union website and clicking the chat icon in the bottom right corner of the homepage. The virtual assistant will answer simple questions and help you troubleshoot your issue. If you still need to discuss your matter with a live agent, you can do so via chat within customer service hours. Alternatively, you can visit the Contact Us page to submit your request online by filling out the web form. To follow or message the company via social media, click the preferred platform’s icon in the bottom left corner of the page.
