PrimeTrust Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 459-5585

Customer Service:

  • (800) 289-5939
    Credit Disclosure
  • (877) 943-5463
    Lost or Stolen Card

Report Fraud:

  • (765) 281-4220

Call Center:

  • (765) 289-2148

Credit/ Debit Cards:

  • (800) 449-7728
    Lost or Stolen Card

Financial Counseling:

  • (877) 332-2235

PrimeTrust Federal Credit Union Emails:

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PrimeTrust Federal Credit Union Contact Information

PrimeTrust Federal Credit Union Website:

PrimeTrust Federal Credit Union Help Center:

Corporate Office Address:

PrimeTrust Financial Federal Credit Union
3700 West Bethel Avenue
Muncie, Indiana 47304
United States

Other Info (opening hours):

Lobby And Drive-Up Hours:

Monday, Wednesday, Thursday: 9 am - 5 pm

Tuesday: 7 am - 7 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon

Other Locations:

Broadway Branch

4018 North Broadway Avenue

Muncie, Indiana 47303

Lobby Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

PrimeAccess Room (Smart ATM):

Monday - Sunday: 8 am - 7 pm

Drive-Up Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon\

Madison Branch

3230 South Madison Street

Muncie, Indiana 47302

Lobby And Drive-Up Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon


+1 (765) 282-4676
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PrimeTrust Federal Credit Union Rating Based on 2 Reviews

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Summary of PrimeTrust Federal Credit Union Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PrimeTrust Federal Credit Union Customer Service?

Account Question:

  • “Check balance”
  • “Getting account numbet”
  • “Balance”

Payments and Charges Question:

  • “Deposit”

Cards Question:

  • “Card declined”

Other Question:

  • “Out of town”
  • “Online banking info”


Top PrimeTrust Federal Credit Union Services

Banking Service

PrimeTrust Federal Credit Union reviews and complaints

PrimeTrust Federal Credit Union is ranked 226 out of 2527 in Financial Services category

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