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1.1

Hi I let my primerica agent know that I didn't want a withrdraw from my account.I messaged him through instargram but he didn't reply back.my bank account been on negative balance because they take out the money whenever.I don't want the life insurance anymore.no point in having it when your agent never gets a hold of you.can you please call me or let me know what to do.call me at (909)276-**** Gabriela Sanchez

Reason of review: Problems with payment.

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Regena

Hi, Gabriella- I'm sorry to hear of the difficulty you are having. For assistance regarding a life insurance policy, please contact our Home Office Client Services lines at 1.800.257.4725, or visit the Contact page on our public website, www.primerica.com. Sincerely, Regena Wood Primerica Life

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reply icon Replying to comment of Regena

Your company obviously have issues returning the calls of your "economical units". Like my elderly Aunt who has been widowed!

She & Ms.

Sanchez have given your company their numbers. ( several times over most likely ) Why don't you people just call people back like you're supposed to?

Regena
reply icon Replying to comment of Guest-1426083

Dear LewisStrick9- Thank you for your comments. Primerica Life strives to provide quality customer service and expects representatives to do so as well.

If a representative is not responsive, please call our Client Services line at 1.800.257.4725 so that we can look into the situation. This website, and others like it such as Instagram are not affiliated with Primerica Life and representatives must comply with our policies and procedures regarding Internet activities. For privacy reasons, Primerica Life cannot respond in detail on a public website or provide information to anyone other than the policy owner, without specific authorization from the policy owner.

An internet website such as this one cannot provide the level of security and protection we require to meet the regulatory rules and requirements that govern our industry. I hope you find this information helpful.

Sincerely,

Regena Wood

Primerica Life

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