The Primary Residential Mortgage phone number is (800) 255-2792. This is a toll-free line for addressing general inquiries. If you need to contact the customer service department, call (800) 748-4424 to ask questions about servicing your loan and address other inquiries. The Primary Residential Mortgage customer support department can be reached by phone Monday through Friday.
The Primary Residential Mortgage email address for contacting the corporate headquarters is branchrelationsnotifications@primeres.com. Do you need consumer assistance? Please send a message to consumervoice@primeres.com, and one of our customer care agents will assist you. If you would like to contact the corporate HR department to learn more about available career opportunities, please send a note to hr@primeres.com.
The Primary Residential Mortgage customer service representatives are available on weekdays from 8:30 am to 5:30 pm MST. During these hours, the support team can be reached by phone and via email. Please note that all messages and calls received outside the company’s operating hours will be addressed the next business day. Additionally, the usual hours of operation may change during the holiday season.
Currently, the only available option for contacting the company online is via email. You can send an email using your email service or directly from the Primary Residential Mortgage website by following the links on the “Contact Us” page. As an option, informal and non-urgent inquiries can be messaged via Facebook, LinkedIn, or X.
