Primary Arms Phone Numbers and Emails

Customer Service Number:

  • (713) 344-9600

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About

Primary Arms Return Policy
At Primary Arms, www.primaryarms.com do Company's best to offer the highest quality products to Primary Arms's' customers. In the rare instance a return is necessary, please review Primary Arms's' return policy terms and conditions below prior to submitting a return claim as it may affect the return. In order to ensure quick turn-around for The Client's return, The Company ask The Client that obtain a Return Material Authorization number (RMA) from Website prior to returning the purchase. Customers seeking a full refund on their returned item must ship the item back to Primary Arms within 30 days of the item's delivery date. Items returned with an RMA should either be: Defective or in New, unused condition. In either case, the original manufacturer's packaging materials must be present. Items will be considered used if: The optic, sight, or accessory has been mounted on a gun, rail system, or other device The optic has been installed in a mount or scope rings.
To read more: https://www.primaryarms.com/return-policy
Primary Arms Terms of Service
This website is owned and operated by PRIMARY ARMS, LLC. By visiting Primary Arms's' website and accessing or purchasing the information, resources, services, products, and tools Primary Arms provide, The Client of Primary Arms understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'). Website reserve the right to change this User Agreement from time to time without notice. The User acknowledge and agree that it is The Customer's responsibility to review this User Agreement periodically to familiarize The Client of Primary Arms with any modifications. The User's continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions. By visiting Primary Arms's' website and accessing or purchasing the information, resources, services, products, and tools www.primaryarms.com provide for The Customer either directly or indirectly (hereafter referred to as 'Resources'), The User agree to use these Resources only for the purposes intended as permitted by (a) the terms of this User Agreement, and (b) applicable laws, regulations and generally accepted practices or guidelines.
To read more: https://www.primaryarms.com/terms-conditions
Primary Arms Privacy Policy
When ordering or registering, The Company may ask The Client for The User's name, e-mail address, mailing address, phone number, credit card information or other information. The User of Website may, however, visit Primary Arms's' site anonymously. Primary Arms also collect information about gift recipients so that www.primaryarms.com can fulfill the gift purchase. The information The Company collect about gift recipients is not used for marketing purposes. To personalize The User's site experience and to allow Primary Arms to deliver the type of content and product offerings in which The Client of Primary Arms are most interested. To allow Website to better service The User in responding to The User's customer service requests. To quickly process The Client's transactions. To administer a contest, promotion, survey or other site feature. If The User of company services have opted-in to receive Company's e-mail newsletter, www.primaryarms.com may send The User of Website periodic e-mails. If The User have not opted-in to receive e-mail newsletters, The Client will not receive these e-mails.
To read more: https://www.primaryarms.com/privacy-policy
Primary Arms FAQ
To read more: https://www.primaryarms.com/faq
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