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Contact Prima Games Customer Service

How to Reach a Person at Prima Games

Verified Contact Information

Customer Service Number:

  • 1-318-216-5810
Call Now
Send Message

Complaints/ Feedback:

feedback@primagames.com

Legal:

legal@asteri.io

Media:

sales@asteri.io
Advertising Inquiries

Technical Support:

techsupport@primagames.com
editor@primagames.com
Editorial Inquiries
support@primagames.com

Prima Games Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Prima Games Phone Number
1 (318) 216-5810
Most Popular Prima Games Email Address
feedback@primagames.com
Issue Resolution Rate
Low (25% reported full resolution)
Contact Method Distribution
82% phone, 18% email
Common Reasons for Contact
Request for information, account and activation/ cancellation
View full overview

How to Contact Prima Games?

Prima Games phone number is (318) 216-5810. Call this number to speak with a support agent and get assistance with your account access, get more information about the games, address technical issues, and resolve other consumer inquiries and requests. Please note that if you choose to contact the company by phone avoid calling on Thursday as this day has the highest volume of calls.

Prima Games email address for sharing complaints and feedback is feedback@primagames.com. If you need consumer assistance, drop a line at support@primagames.com. Users who need tech support should contact the company at techsupport@primagames.com. If you have editorial inquiries and would like to contact the editorial team, shoot a note at editor@primagames.com.

Prima Games corporate office is based in Louisiana. Prima Games address for the headquarters is Asteri Networks, LLC, P.O. Box 507, Shreveport, Louisiana 1162-0507, United States. Customers who need to contact the company offline can direct their mail right to the main office.

Prima Games support services are available Monday through Friday from 9 am to 5 pm EST. Please don’t forget that public holidays can affect not only the usual hours of operation but also response times. It’s recommended that you contact the support team and get updates on the holiday schedule.

As an alternative to calling and emailing, consumers can submit their inquiries via the Prima Games website. To complete an online form and leave a message for the support team press the “Contact Us” button at the bottom of the page. Then, type in your name, email address, and detailed description of the issue. After Prima Games customer service agents look into your questions, they will get back to you.

PissedConsumer Club

Contact Information

Prima Games Website:

Prima Games Help Center:

Corporate Office Address:

Asteri Networks, LLC
P.O. Box 507
Shreveport, Louisiana 1162-0507
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 AM - 5 PM Eastern

More contact details

Why Customers Call Prima Games?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 44%
  • Request for Information 25%
  • Account 19%
  • Activation/ Cancellation 6%
  • Product/ Service 6%

Customer Inquiries & Issues

44%
  • "Denied payout"
  • "To see where my winnings are"
  • "Money"

Request for Information

25%
  • "Verification for withdrawing winnings"
  • "Just have a question"
  • "Looking for a game guide"

Account

19%
  • "Account annaversery My account"
  • "My email address"
  • "Account login"

Activation/ Cancellation

6%
  • "Deactivate/Delete my account"

Product/ Service

6%
  • "Withdrawal did not go thru"

About

Summary

Prima Games is an online information portal where people can buy and download games, communicate about their tips and follow the news about the coming soon products. The company demonstrates reviews of such expected games as Doom 2 BFG Edition, 007 Legends, Professor Layton and the Last Specter, etc. Prima Games offers its clients best-selling units: Sleeping Dogs eGuide, Darksiders II eGuide, Game of Thrones, The Witcher II: Assasins of Kings. Gamers can find secret cheats and codes which help to pass the game, share their experience at blog and learn special tips and FAQs answers on the company`s official site. American company Prima Games is represented in social networks which helps it to communicate with the clients all the time.

Prima Games reviews and complaints

Prima Games is ranked 437 out of 2273 in Games and Movies category

Compare Prima Games Customer Service To

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Frequently Asked Questions

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