Contact PretAVoir Customer Service

Website aim to have all orders placed before 4pm BST (3pm GMT) processed for dispatch that day. Any item being ordered for The User of company services will be processed and The company will be in touch with The Client of Pretavoir directly to confirm the expected delivery time. The Company are closed on Sundays. The Company do not offer a next day service for orders placed on Sundays. Website can ship anywhere in the world. Company's standard pricing should cover most destinations. If The User's destination has no shipping method available during checkout, contact Website and website will arrange this with The User of Website separately. For UK orders, Website ship using Royal Mail™, the United Kingdom's trusty postal service, which handles over 80 million items of mail per day; and DPD. Website also offer shipping with FedEx to international destinations where available. Every shipment is secure, recorded and traceable.

To read more: https://www.pretavoir.co.uk/shipping-and-returns/

For a contract to exist between The Company and the customer, Website must receive full payment on the order. Pretavoir's' acceptance of payment of The Client's order brings into existence a legally binding contract between The Company Payment is made by The User of Website using either direct payment by credit card, Paypal or through Checkout by Amazon. Website are not obligated to accept the payment and if The Company decline payment the contract is automatically nullified. All Pretavoir's' prices are in GB Pounds Sterling. If The Customer cancel The Client's contract but The Company have already processed the goods for delivery The Client must not unpack the goods when they are received by The Client of Pretavoir and The User of Website must send the goods back to Pretavoir at Company's contact address as soon as possible. If The User of company services do not return the goods delivered to The User of Website or do not pay the costs of delivery, Website shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to The Customer

To read more: https://www.pretavoir.co.uk/terms-of-service/

Pretavoir is committed to protecting and respecting any personal information The Client of Pretavoir share with Website This statement describes what types of information Website collect from The Client of Pretavoir how it is used by Pretavoir where required how The Company share it with others, how The Customer can manage the information Website hold and how The User of Website can contact The Company Sometimes, Website will update this statement so The Customer may wish to check this page occasionally to ensure The Client of Pretavoir are still happy to share The Client's information with The Company If Pretavoir make significant changes to Pretavoir's' statement that affects the way Website will manage The Customer's information, website will contact The Customer before The Company do this (where possible) to tell The Client Website will only collect information that is necessary, relevant and adequate for the purpose The User of Website are providing it for. Pretavoir may ask for personal data when The Client order from The Company this includes when The User of company services order from the Website or over the phone, when The Customer register for an account or when The Client of Pretavoir sign up to Company's mailing list.

To read more: https://www.pretavoir.co.uk/privacy-policy/

Payment can be made by Visa, MasterCard, American Express, and other credit and debit cards. Website also accept payments by Paypal. The Company use Realex to process Pretavoir's' card payments which will be encrypted and secure. All credit and debit card holders are subject to validation checks and authorisation by the card issuer. The Company do not store or see any credit card numbers. In some cases, Website might be able to cancel or change an order before The Company dispatch it. In the event the order has already been dispatched, The Customer will need to return the order to Company's offices. If The Client's order is received before 4pm BST (3pm GMT) Monday to Friday The Company aim to dispatch on same day. If The Client's item showed "Pre order. For shipping costs and transit times please complete the below form. Yes, Pretavoir is happy to do this. Items are considered delivered to The User once signed for at The User's business premises.

To read more: https://www.pretavoir.co.uk/faq/