Contact PRESTO Card Customer Service
How to Reach a Person at PRESTO Card
Toll-Free Number:
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1-877-378-6123
Customer Service:
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1-800-855-0511
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+1 905 225 1534From Outside Canada/United States
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+1 905 322 2334
Accessibility:
Customer Service:
Sales/ Reservations:
PRESTO Card Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular PRESTO Card Phone Number | +1 905 225 1534 |
| Average Calls duration | 1 minute |
| Most Popular PRESTO Card Email Address | info@prestocard.ca |
| Issue Resolution Rate | Low (13% reported full resolution) |
| Contact Method Distribution | 69% phone, 31% email |
| Common Reasons for Contact | Cards, request for information, payments and charges |
Contact Information
PRESTO Card Website:
PRESTO Card Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 10:00pm
Saturday - Sunday: 9:00am - 9:00pm
Holidays: 9:00am - 5:00pm
Mailing Address:
P.O. Box 730, St. Catharines Main
St. Catharines, ON
L2R 6Y6 Canada
Summary of PRESTO Card Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PRESTO Card?
Cards Question:
- “My presto card is not working”
- “Put money on card but it’s not on it”
- “I lost my card”
Request for Information Question:
- “Request for monthly pass receipt to be resent”
- “Inquiry about bus transfer using presto card”
Payments and Charges Question:
- “For payment”
- “For online payment to presto”
Account Question:
- “Check balance”
Other Question:
- “I am.a crossing Guard at St clair and Barthurst”
- “Issue with my bus pass”
Compare PRESTO Card Customer Service To
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