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Contact PRESTO Card Customer Service

PRESTO Card Phone Numbers and Emails

Toll-Free Number:

  • (877) 378-6123
Call customer service
Send Message

Customer Service:

  • (800) 855-0511
  • +1 905 225 1534
    From Outside Canada/United States
  • +1 905 322 2334

Legal:

  • +1 416 202 5941
    Privacy Inquiries
  • +1 416 202 7382
    Privacy Inquiries

Sales/ Reservations:

  • (888) 470-1761

PRESTO Card Emails:

Accessibility
Sales/ Reservations
Is this your business?

How to Contact PRESTO Card?

Most Popular Number:

(877) 378-6123
author avatar
PissedConsumer Reporter

Presto Card phone number for toll-free calls is (877) 378-6123. If you are calling from outside Canada or the United States, dial (905) 225-1534. Call the company to speak with a support representative about loading funds, report a stolen, lost, or damaged card, address issues with card activation, and get assistance with other questions.

Presto Card email address for general inquiries is info@prestocard.ca. If you need to get in touch with the sales department, drop a line at presto_sales@metrolinx.com. If your issue is not urgent, you can also sned it to the support team via the company’s website.
Customers who have issues navigating the Presto Card website should send their report to accessiiblity@metrolinx.com.

The company’s head office is located in Toronto. Presto Card headquarters is Metrolinx, 277 Front Street West, Toronto, Ontario M5V 2X4, Canada. Along with calling and emailing you can contact the company offline by directing your correspondence right to the corporate headquarters.

Presto Card customer service department operates Monday through Friday from 6 am to 10 pm. On weekends, the support agents are available from 9 am to 9 pm. The support team can also be reached on holidays between 9 am and 5 pm.

Presto Card website has an option of contacting the support team via an online form and live chat. To use these options follow the “Contact Us” link and then choose the option you prefer. Please note that contacting the company via email and web form is not recommended for urgent inquiries. All email inquiries are addressed within 2-4 business days.

PRESTO Card Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call PRESTO Card is 19053222334. 47% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Wednesday.

  • People call PRESTO Card mainly because of cards, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

PRESTO Card Website:

PRESTO Card Help Center:

Corporate Office Address:

Metrolinx
277 Front Street West
Toronto, Ontario M5V 2X4
Canada

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 10:00pm

Saturday - Sunday: 9:00am - 9:00pm

Holidays: 9:00am - 5:00pm


Mailing Address:

P.O. Box 730, St. Catharines Main

St. Catharines, ON

L2R 6Y6 Canada

More contact details

PRESTO Card Rating Based on 2 Reviews

Rating details

2.3
more details
Diversity of Products or Services
Website
Value for money
Additional Fees

Rating stats

Rating trend

Summary of PRESTO Card Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PRESTO Card?

Cards Question:

  • “I lost my card”

Payments and Charges Question:

  • “For payment”
  • “For online payment to presto”

Account Question:

  • “Check balance”

Request for Information Question:

  • “Inquiry about bus transfer using presto card”

Other Question:

  • “I am.a crossing Guard at St clair and Barthurst”
  • “Issue with my bus pass”

Compare PRESTO Card Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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