Prestige Flowers LIE on their website. Do not order from them. They DO NOT deliver 7 days a week. Mother's Day ruined.

233 of 332 Prestige Flowers reviews

Like the poster below, I chose Prestige Flowers for Mother's Day because their website clearly states that they deliver '7 days a week'.At checkout I selected delivery for tomorrow, Sunday 15th March (Mother's Day).

This morning I woke up to a text from Royal Mail saying that the flowers are being delivered today. Seeing as my Mum won't be in today, this is utterly useless. I am enraged and have been on hold on Prestige Flower's customer service line since they opened 17 minutes ago.

Will be seeking a full refund and complaining to the Advertising Standards Authority.I would not have ordered from this overpriced and dishonest company if I knew they were delivering via the Royal Mail, and therefore obviously not on Sundays.

This review is a subjective opinion of a user.
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Customer service
Website
Advertised vs Delivered
Delivery Service
Price Affordability

  • What I liked
      No items
  • What I disliked
    • Late delivery
    • Lies on website

Reason of review:
Problem with delivery
Preferred solution:
Full refund
Monetary loss:
$35
Product or service
Mothers Day Flowers
Review category
Flowers / Florist
review #608137
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Helpful? 6 Yes 6 0 No 0
Had the same issue 2 Yes 2
233 of 332 Prestige Flowers reviews
Juedne

Oct 07, 2015 #1044585 London, London, United Kingdom

I hope you got your refund. Your story is repeated on every review site I have seen. Dreadful company. Utter scammers.

0 0 Reply
Simon

Mar 16, 2015 #959115 Ashburn, Virginia, United States

had the same experience with this company although the person i spoke with today advised that Royal Mail were delivering their flowers on Sunday 14th..(Although not mine or even on Saturday 14th as paid for)

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