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Contact Premier Yarns Customer Service

Premier Yarns Phone Numbers and Emails

Customer Service Number:

  • (704) 454-1557
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Premier Yarns Emails:

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How to Contact Premier Yarns?

Most Popular Number:

(704) 454-1557
Total calls: 31 Last call: Jan 20, 2025
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PissedConsumer Reporter

Premier Yarns customer service phone number is (704) 454-1557. Call the company to address technical issues, ask questions about your order, leave a review about your purchase, and learn more about available products. Premier Yarns support department is available Monday through Friday from 9 am to 4.30 pm.

Premier Yarns email address for general inquiries is info@premieryarns.com. If you need consumer assistance and seek to get in touch with the customer service team, send an email to customerservice@premieryarns.com. As an alternative, consumers can submit their inquiries via an online form on the Premier Yarns website.
If you prefer messaging on social media, contact the company on Facebook or Instagramby following the links at the bottom of the page.

The company’s head office is located in North Carolina. Premier Yarns address is 5991 Caldwell Park Drive, Harrisburg, North Carolina 28075, United States. If you need to contact the company offline, you can send your correspondence to this address. However, if you need to return an item, contact the support team first to get information about the return address.

For more convenience, customers can get in touch with the support team via Premier Yarns website. The “Contact Us” page has a short online form, and after you provide your name, email address, the reason for the inquiry, and a detailed description of the issue, you will need to press the “Send” button. Please allow Premier Yarns customer care team up to 2 business days to address your inquiry and get back to you with the response.

Premier Yarns Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    77% phone 23% email
  • The best phone number to call Premier Yarns is 7044541557.

  • The longest wait times are on Monday, while the shortest are on Sunday and Saturday. The average call time is 1 minute.

  • Be prepared for the call as Premier Yarns may ask you for the following information to identify you as a customer: order id or tracking no or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Premier Yarns Website:

Premier Yarns Help Center:

Corporate Office Address:

Premier Yarns
5991 Caldwell Park Drive
Harrisburg, North Carolina 28075
United States

Other Info (opening hours):

Hours:

Monday - Thursday: 9:00am - 5:00pm EST

More contact details

Premier Yarns Rating Based on 4 Reviews

Rating details

2.3
more details
Advertised vs Delivered
Price Affordability
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Premier Yarns Customer Service Calls

31 TOTAL
CALLS
00:35 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Premier Yarns?

Request for Information Question:

  • “Color match question”
  • “Question on lot number crème 27-02”
  • “Check on delivery”

Shipping and Delivery Question:

  • “Missing items of 1116-57 and 2063-09”
  • “Package not delivered”
  • “Order issue”

Product/ Service Question:

  • “Missing products”
  • “Complaint”
  • “To find local store that sells your products”

Return/ Replace Question:

  • “Return wrong yarn sent by you”

Activation/ Cancellation Question:

  • “Want to cancel order #WMX5DRYY5”

Other Question:

  • “Yarn wet”
  • “To order yar”
  • “Received different dye lots”

Compare Premier Yarns Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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