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Contact Premera Blue Cross Customer Service

How to Reach a Person at Premera Blue Cross

Verified Contact Information

Toll-Free Number:

  • 1-800-722-1471
    For members with employer-sponsored plans
Call Now
Send Message

Customer Service:

  • 1-509-252-7324
    Eastern Washington Trevor Moore
  • 1-800-807-7310
    For SEBB members
  • 1-800-607-0546
    or members with individual plans
  • 1-855-629-0987
    Outside the US
  • 1-425-918-4000
  • 1-425-918-8267
  • 1-509-252-7075
  • 1-206-747-8865
  • 1-877-266-7827

Report Fraud:

  • 1-800-848-0244
  • 1-425-918-5500

Jobs/ Career:

  • 1-425-918-4785

Technical Support:

  • 1-800-722-9780

Customer Service:

support@premera.com

Jobs/ Career:

careers@premera.com
john.casper@premera.com
Eastern Washington Trevor Moore

Premera Blue Cross Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Premera Blue Cross Phone Number
1 (800) 722-1471
Average Calls duration
27 minutes
Most Popular Premera Blue Cross Email Address
support@premera.com
Issue Resolution Rate
Medium (50% reported full resolution)
Contact Method Distribution
46% phone, 54% email
Common Reasons for Contact
Request for information and staff
View full overview

How to Contact Premera Blue Cross Customer Service?

Most Popular Number:

(800) 722-1471
For members with employer-sponsored plans

Premera Blue Cross's phone number for members with employer-sponsored plans is 1-800-722-1471. To contact the customer service team in Eastern Washington Trevor Moore, dial 1-509-252-7324. The number to contact SEBB members is 1-800-807-7310. If you are a member with an individual plan, the Premera Blue Cross contact number is 1-800-607-0546. There is a separate helpline for individuals calling from outside the US, which is 1-855-629-0987. The Premera Blue Cross customer service team can also be reached by numbers such as 1-425-918-4000, 1-425-918-8267, and 1-509-252-7075. If you want to report a scam or any fraudulent activity, the Premera Blue Cross phone numbers are 1-800-848-0244 and 1-425-918-5500. For technical assistance, reach out to the agents at 1-800-722-9780.

The direct Premera Blue Cross email address to contact the service team is support@premera.com. You can direct your concern to this email if you need to know which department to contact or if you need general assistance from the support team. If your concerns are specific to jobs and careers, address your email to careers@premera.com. In addition to these email addresses, individuals can sign in to their account and send the company a secure email. This is for specific queries and concerns about your health plan and its benefits. However, if you do not have an account, it is recommended that you create one and then reach out to the Premera Blue Cross customer service team.

Premera Blue Cross headquarters is at 7001 220th St. SW, Mountlake Terrace, Washington 98043, USA. If you are near the location or prefer to visit the representative in person, book an appointment and stop by the headquarters. There are two more Premera Blue Cross offices in Washington and Alaska. The address for the branch in Washington is 3900 East Sprague Ave., Building 1, Spokane, WA 99202. For individuals in Alaska, visit the office at 3800 Centerpoint Drive, Suite 940, Anchorage, Alaska 99503. You can also use this address to mail any document if necessary.

The best time to reach the Premera Blue Cross customer service team is during operational hours. If you are a member with employer-sponsored plans, the Premera Blue Cross hours start at 5 AM and end at 8 PM. Pacific Time, Monday through Friday. If you are a member of the Individual Plan, it's best to contact the support team between 8 AM and 6 PM. Pacific Time, Monday through Friday. For general queries, contact the Premera Blue Cross customer service team between 8 AM and 5 PM PDT on weekdays.

PissedConsumer Club

Contact Information

Premera Blue Cross Website:

Premera Blue Cross Help Center:

Corporate Office Address:

Premera Blue Cross
7001 220th St. SW
Mountlake Terrace, Washington 98043
United States

Other Info (opening hours):

Hours:

Weekdays: 8 am - 5 pm


Other Location:

3900 East Sprague Ave.,

Building 1

Spokane, WA 99202


3800 Centerpoint Drive,

Suite 940,

Anchorage, Alaska 99503

More contact details

Summary of Premera Blue Cross Customer Service Calls

6 TOTAL
CALLS
27:06 AVG CALL
DURATION
50% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Premera Blue Cross?

Request for Information Question:

  • “EOB questions, questions about balanced bill legislation.”
  • “Question re prescription”

Staff Question:

  • “What plan, if any, covers Bariatric services”

Other Question:

  • “Determine primary”

About

Related Companies

Blue Cross And Blue Shield Association, Anthem Blue Cross And Blue Shield, Blue Shield Of California, Blue Cross And Blue Shield Of Florida, Blue Cross And Blue Shield Of Texas

Summary

Premera Blue Cross is a nonprofit Blue Cross and Blue Shield licensed insurance company. It was founded in 1945. Its headquarters is based in Moutlake Terrace, Washington, United States. Premera Blue Cross sells insurance plans under Blue Cross license in Washington state (except Clark County), and Alaska. There are individual, family, and group insurance health and dental plans. All plans can be purchased online. Available payment options are Visa, MasterCard, American Express, and Discover. Each plan can be cancelled by phone, secure e-mail, and fax. Premera Blue Cross offers a plan finder to all clients so that they can compare costs, coverage details, look for information about subsidies, and search the directory of doctors.

Premera Blue Cross reviews and complaints

Premera Blue Cross is ranked 482 out of 2411 in Insurance category

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