Contact PPL Electric Utilities Customer Service
PPL Electric Utilities Phone Numbers and Emails
Toll-Free Number:
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(800) 342-5775Residential Customers and Small Business
Customer Service:
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(866) 660-4551
Business Customer Service:
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(888) 220-9991Mid and Large Business & Institutional Customers
Legal:
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(610) 774-4123DMCA Copyright Agent
PPL Electric Utilities Emails:
PPL Electric Utilities Contact Information
PPL Electric Utilities Website:
PPL Electric Utilities Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 am - 5 pm
Pay by mail:
P.O. Box 25239
Lehigh Valley, PA 18002-5239
Mailing Address:
DMCA Copyright Agent
Two North Ninth Street,
Allentown, PA 18101
Fax: +1 (610) 774 6726
Fax:
Summary of PPL Electric Utilities Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PPL Electric Utilities Customer Service?
Payments and Charges Question:
- “Pay bill”
- “Payment question”
- “Need to delay a payment”
Staff Question:
- “New Service”
Account Question:
- “I need my account number”
Product/ Service Question:
- “I worked for the rebate program thru key recycling and need to get in touch with corporate”
Other Question:
- “Hook up”
- “Muy cara me llega la factura”
- “Power outage”
About
Pros: Reasonable help with payment plans
Cons: Difficult to get in touch with a person, Website isnt always accurate, Poor service when power is out
PPL Electric Utilities is ranked 206 out of 1339 in Utility category
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