PPL Electric Utilities Phone Numbers and Emails

Toll-Free Number:

  • (800) 342-5775
    Residential Customers and Small Business

Customer Service:

  • (866) 660-4551

Business Customer Service:

  • (888) 220-9991
    Mid and Large Business & Institutional Customers


  • (610) 774-4123
    DMCA Copyright Agent

Supplier Helpline:

  • (610) 774-6396
  • (866) 432-5501
    Business Rebates
  • (800) 358-6623
    Payment Agreement
  • (877) 486-9204
    Residential Rebates
  • (800) 231-7288

PPL Electric Utilities Emails:

Accounting/ Billing
Copyright Infringement Inquiries, Privacy Inquiries
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PPL Electric Utilities Contact Information

PPL Electric Utilities Website:

PPL Electric Utilities Help Center:

Corporate Office Address:

PPL Electric Utilities Corporation
827 Hausman Road
Allentown, Pennsylvania 18104-9392
United States

Other Info (opening hours):


Monday - Friday: 8 am - 5 pm

Pay by mail:

P.O. Box 25239

Lehigh Valley, PA 18002-5239

Mailing Address:

DMCA Copyright Agent

Two North Ninth Street,

Allentown, PA 18101

Fax: +1 (610) 774 6726


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PPL Electric Utilities Rating Based on 4 Reviews

Rating details

more details
Product or Service Quality
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of PPL Electric Utilities Customer Service Calls

01:45 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PPL Electric Utilities Customer Service?

Payments and Charges Question:

  • “Pay bill”
  • “Payment question”
  • “Need to delay a payment”

Staff Question:

  • “New Service”

Account Question:

  • “I need my account number”

Product/ Service Question:

  • “I worked for the rebate program thru key recycling and need to get in touch with corporate”

Other Question:

  • “Hook up”
  • “Muy cara me llega la factura”
  • “Power outage”


PPL Electric Utilities Terms of Service
To read more: https://www.pplelectric.com/terms-of-use.aspx
PPL Electric Utilities Privacy Policy
To read more: https://www.pplelectric.com/privacy-notice.aspx
PPL Electric Utilities Pros and Cons

Pros: Reasonable help with payment plans

Cons: Difficult to get in touch with a person, Website isnt always accurate, Poor service when power is out

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PPL Corporation

PPL Electric Utilities reviews and complaints

PPL Electric Utilities is ranked 206 out of 1339 in Utility category

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