Contact Ppd Customer Service

The company does not have a direct customer service email. However, users reaching out about investors and franchising can write to investors@ppd.com. Those consulting for GDPR inquiries can submit a request to dpo.sm@ppd.com during the PPD hours. Lastly, data.privacy@thermofisher.com is the email to relay privacy inquiries to the relevant department. Users must note that email can be unsafe for sharing confidential information and should not be preferred over in-person consultation in sensitive cases.

PPD’s headquarters are at 929 North Front Street, Wilmington, North Carolina, 28401-3331, United States. This location is the central hub for the company's global clinical research operations, including clinical development, laboratory services, and regulatory affairs. During office hours, those seeking to consult Thermo Fisher Scientific's corporate headquarters can visit the PPD address 168 Third Avenue, Waltham, MA 02451, United States. Discussing their issues with the agents in person will ensure effective solutions to their problems.

PPD customer service is available seven days a week at different times. The company offices are open from Monday to Thursday between 7:30 AM and 6:00 PM. Users consulting on Fridays can visit between 8:00 AM and 5:00 PM for efficient assistance. PPD’s hours of operation on weekends are between 10:00 AM and 2:00 PM. However, these times apply only to Austin, Texas, Las Vegas, Nevada, and Orlando facilities. The specific hours for laboratory services support might vary. Therefore, call during the standard business hours in their respective region for efficient assistance.

To consult the customer service team online, visit the PPD website and click Contact Us on the homepage. That will direct you to a form on a new page. Users with general inquiries must fill out all the required fields, providing their full name, email, company, phone number, department, country, and other details. Once they submit the request, PPD customer service will review it and respond efficiently within working hours. The website also features various online resources for specific needs, including clinical development services, consulting services, and pregnancy lactation studies. Clients with relevant queries can benefit from this information at any time.