Contact Poynt Customer Service

Poynt email address for general consumer inquiries is info@poynt.com. If you have questions and would like to contact the support team, please drop a line at support@poynt.com.
In case of privacy inquiries, contact the company at privacy@pynt.com, and the corporate legal experts will help you.

The corporate headquarters is located in California. If you want to mail the US office, send your correspondence to the following Poynt address: Poynt LLC, 4151 Middlefield Rd, Palo Alto, California 94303, United States. As the company also has offices in India and Singapore, you can contact these branches via mail as well. The Indian office can be reached at Inner Ring Road, Bengaluru, Karnataka 560071 while the address for the Singapore location is 1 Raffles Place, Singapore 049782.

Poynt support phone line for toll-free calls operates 24/7. The line for SMS support requests is available every day from 5 am to 6 pm PT. Sure, during the holidays there might be changes in Poynt hours of operation, so make sure you are aware of the possible schedule changes.

Currently, there is no option for contacting the company via Poynt website. However, customers can easily get in touch with the customer service agents via phone or email. Also, you can visit the “Help Center” page to see the full list of Poynt contact information for each reseller.