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Contact Poynt Customer Service

How to Reach a Person at Poynt

Verified Contact Information

Toll-Free Number:

  • 1-866-806-0508
Call Now
Send Message

Customer Service:

  • 1-650-300-3484
    Text
  • 1-480-651-9720

Legal:

  • 1-480-505-8877
    Privacy Inquiries

Customer Service:

support@poynt.com

General Info:

info@poynt.com

Legal:

privacy@poynt.com
Privacy Inquiries

Poynt Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Poynt Phone Number
1 (866) 806-0508
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, request for information and activation/ cancellation
View full overview

How to Contact Poynt?

Poynt customer service phone number is 866-806-0508. This is the support line for toll-free calls. If you prefer texting, you can send a message to 650-300-3484 to request assistance. Poynt allows creating custom-tailored solutions for merchants, so you can contact the support team to get more details about available services and pricing, payment methods, and more.
The best day for reaching out to the company via phone is Monday as the wait time at the beginning of the week is quite short.

Poynt email address for general consumer inquiries is info@poynt.com. If you have questions and would like to contact the support team, please drop a line at support@poynt.com.
In case of privacy inquiries, contact the company at privacy@poynt.com, and the corporate legal experts will help you.

The corporate headquarters is located in California. If you want to mail the US office, send your correspondence to the following Poynt address: Poynt LLC, 4151 Middlefield Rd, Palo Alto, California 94303, United States. As the company also has offices in India and Singapore, you can contact these branches via mail as well. The Indian office can be reached at Inner Ring Road, Bengaluru, Karnataka 560071 while the address for the Singapore location is 1 Raffles Place, Singapore 049782.

Poynt support phone line for toll-free calls operates 24/7. The line for SMS support requests is available every day from 5 am to 6 pm PT. Sure, during the holidays there might be changes in Poynt hours of operation, so make sure you are aware of the possible schedule changes.

Currently, there is no option for contacting the company via Poynt website. However, customers can easily get in touch with the customer service agents via phone or email. Also, you can visit the “Help Center” page to see the full list of Poynt contact information for each reseller.

PissedConsumer Club

Contact Information

Poynt Website:

Poynt Help Center:

Corporate Office Address:

Poynt LLC
4151 Middlefield Rd
Palo Alto, California 94303
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm


Locations:

Singapore

1 Raffles Place,

Singapore 049782


India

Inner Ring Road,

Bengaluru,

Karnataka 560071

More contact details

Why Customers Call Poynt?

Top Reasons of Customers Calls

  • Request for Information 30%
  • Product/ Service 20%
  • Customer Inquiries & Issues 20%
  • Activation/ Cancellation 10%
  • Return/ Replace 10%
  • Website/ Application 10%

Request for Information

30%
  • "Authorization request"
  • "How to split a tender"
  • "Question about account"

Product/ Service

20%
  • "Technical support"
  • "The device got wet and isn't working properly"

Customer Inquiries & Issues

20%
  • "Settlement"
  • "Poynt dock"

Activation/ Cancellation

10%
  • "Cancel account"

Return/ Replace

10%
  • "Changing cradle"

Website/ Application

10%
  • "App"

Compare Poynt Customer Service To

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