Contact Powerhouse Fitness Customer Service

Try before The Client buy. Under Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, The Client of Powerhouse Fitness have the right to cancel most products purchased from Website using distance means and receive a full refund within 14 days of delivery. Website must be notified of The Client's intention to cancel in writing or email and the cost to return the goods will be the responsibility of the customer. Please note any items that are clearly personalised or made specifically to the consumers specifications are exempt from these regulations. Powerhouse Fitness also reserve the right to make a deduction from refunding the full purchase price if The Company believe (on examination of the returned goods) that they exhibit use (including self assembly and attempts at disassembly). The amount of deduction will be based on the extent of the diminishment in the goods value.

To read more: http://www.powerhouse-fitness.co.uk/returns

Try before The Client buy. Free delivery to mainland GB addresses on orders over £99* are by either a parcel courier or a pallet courier. See below for further information. Please note: Free Delivery may be Kerbside only. All deliveries are made Monday - Friday between 7am and 6pm. Powerhouse Fitness advise having two bodies available to help the courier with larger or heavy deliveries. Order before 1pm for delivery within 48 hours. Available on selected products only and subject to availability*. Friday after 1pm, Saturday and Sunday orders will normally be delivered on a Tuesday. This service is available on larger orders or premium priced products. The Client of Powerhouse Fitness will be called to book a delivery day in advance. All parcels will require a signature. These postcodes will be subject to an additional surcharge. Website can carry out further checks to verify the cardholders details, such as requesting identification.

To read more: http://www.powerhouse-fitness.co.uk/delivery

Try before The User buy. From time to time, Powerhouse Fitness may give away a free gift with a purchase. An additional carriage charge may apply to free of charge items. And maybe Kerbside delivery only. Keiser, Sole and Berg. No cash back. Valid only while supplies last. Offers may be modified or terminated at any time without notice. Home use and carry a home use warranty only, unless stated otherwise. Retail Price and may include carriage where applicable. In many cases the warranty is greater than this. Goods must be well packaged prior to collection. Please note all equipment is warranted for mainland UK use. All customer information will be treated under the terms of the Data Protection Act. Powerhouse Fitness will not pass on The Client's details to other companies. The Client of Powerhouse Fitness must tell The Company if The User of Website do not wish Website to do so. Website do not store credit card details nor do The Company share customer details with any 3rd parties.

To read more: http://www.powerhouse-fitness.co.uk/terms-and-conditions

To read more: http://www.powerhouse-fitness.co.uk/privacy-policy

To read more: https://www.longbeachrowing.org/join/faq/