Customer Inquiries & Issues
66%- "Parts"
- "Needs parts"
- "Get info on converting fuel generator to natural gas"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Powerhorse Phone Number | 1 (866) 443-2576 |
| Average Hold Time | 00:00:41 |
| Average Calls duration | 1 minute |
| Powerhorse Live Agent Availability | 11% of callers successfully reach a real person |
| Issue Resolution Rate | Low (33% reported full resolution) |
| Powerhorse Customer Service Rating | 4.3 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Product/ service, request for information and return/ replace |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Powerhorse | Email, phone number or customer id or account number |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.