Power Pod Phone Numbers and Emails

Toll-Free Number:

  • (888) 645-6496

Power Pod Email:

Customer Service
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Contact Information

Power Pod Website:

Power Pod Help Center:

Corporate Office Address:

Ontel Products
21 Law Drive
Fairfield, New Jersey 07004
United States

Power Pod Rating Based on 7 Reviews

Rating details

1.6
more details
Website
Exchange, Refund and Cancellation Policy
Customer service
Advertised vs Delivered

Rating stats

Rating trend

How Good is Power Pod's Customer Service?

michelle m Cee
michelle m Cee
Feels Disappointed | Dec 20, 2022

Terrible experience was told to call back in an hour or two and maybe they could help me cancel a wrong order on your part. The second one couldnt speak clear or loud and they got frustrated put me on hold and I hung up after 15 mins. The 3rd person was a little more helpful she canceled my order and gave me a cancellation reference code. I kept getting email thanking me for my order and trying to get us to buy more

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Sky Zku
Sky Zku
Feels Satisfied | Oct 13, 2022

Thanks for sending another power pod (android) great customer service

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Summary of Power Pod Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Power Pod?

Product/ Service Question:

  • “My power pod Don't work I need a refund”
  • “Broken product”

Activation/ Cancellation Question:

  • “Cancel order”

Refund Question:

  • “E mail refund”

Payments and Charges Question:

  • Charged for item i didnt request due to tech issues never confirmed order
  • “Billing”

Shipping and Delivery Question:

  • “Never received items yet being charged with interest”

Request for Information Question:

  • “Question about refund of money”

Return/ Replace Question:

  • “Need exchange”

Website/ Application Question:

  • “Can't pay on website”

Staff Question:

  • “Customer service”

Other Question:

  • “Got a suspended notification,”
  • “Bulk proce”
  • “Haven't received my order”

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