Contact Power NI Customer Service

To contact Power NI customer service by email, use one of the three published addresses depending on the nature of your concern. Users with accounting and billing inquiries can consult the relevant department at dpar@powerni.co.uk between the Power NI hours. The email nie_mic_ca@nie.co.uk is published to consult Northern Ireland Electricity Networks for information and assistance. Clients can also use the Power NI email home@powerni.co.uk to submit similar requests. That will ensure effective solutions to their problems within a few hours or days.

Power NI's address for its headquarters is Power NI, Greenwood House64 Newforge Lane, Belfast, Belfast BT9 5NF, United Kingdom. Users with complex and confidential issues can consult the Power NI office for assistance. Consumers seeking to discuss general queries and concerns with the agents can also meet Power NI support. However, it would not be feasible to address the issue online.

The hours to consult the company agents via the Power NI contact numbers are between 9:00 AM and 5:00 PM from Monday to Friday. Users can also consult the Power NI chat team on social media between these times. That will ensure efficient assistance and an exceptional experience. Those seeking to relay their issues and concerns outside working hours can use the Power NI email to submit their requests and expect a response within office times.

To consult the business agents online, open the Power NI website in your browser and click Help & Support on the homepage. That will direct you to a new page with several categories. Users with general queries can browse through the FAQs for quick self-assistance. If the issue is specific, click Contact Us to find links to reach the Power NI support chat teams on Facebook and X. Clients can also find several department-specific emails for consultation or complete the contact request form for quick assistance. Those seeking to manage their electricity accounts, make payments, and view bills can download the company application from Google Play, the Apple App Store, or the website for convenience.