Contact Poundex Customer Service
Poundex Phone Numbers and Emails
Toll-Free Number:
-
(800) 437-8838Toll Free
Office:
-
(909) 444-5878City of Industry, CA
Poundex Emails:
Customer Service
Sales/ Reservations
Contact Information
Poundex Website:
Poundex Help Center:
Corporate Office Address:
Poundex Associates Corp.
21490 Baker Parkway
City Of Industry,
California
91789
United States
Fax:
1(909)444-5898
Summary of Poundex Customer Service Calls
43
TOTAL
CALLS
CALLS
00:21
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Poundex?
Return/ Replace Question:
- “Replacement part”
- “I placed a return that you have received and I still have not been gaven my money back.”
- “Replacement furniture”
Product/ Service Question:
- “Defective piece”
- “Damaged item”
- “Drawer slides”
Shipping and Delivery Question:
- “Change shipping to inside home.”
- “Bolt size inquiries”
- “Furniture delivered at wrong location”
Refund Question:
- “Refund”
Request for Information Question:
- “Question on a sectional”
Other Question:
- “Having problems with sofa legs”
- “Cleaning”
- “Um sofa”
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Poundex