Poundex Phone Numbers and Emails

Toll-Free Number:

  • (800) 437-8838
    Toll Free

Office:

  • (909) 444-5878
    City of Industry, CA

Poundex Emails:

Customer Service
Sales/ Reservations

Poundex Contact Information

Poundex Website:

Poundex Help Center:

Corporate Office Address:

Poundex Associates Corp.
21490 Baker Parkway
City Of Industry, California 91789
United States

Fax:

1(909)444-5898
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Poundex Rating Based on 5 Reviews

Rating details

3.2
more details
Customer service
Reliability
Value for money
Product or Service Quality

Rating stats

Rating trend

Summary of Poundex Customer Service Calls

40 TOTAL
CALLS
00:21 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Poundex Customer Service?

Return/ Replace Question:

  • “Replacement part”
  • “I placed a return that you have received and I still have not been gaven my money back.”
  • “Replacement furniture”

Product/ Service Question:

  • “Defective piece”
  • “Damaged item”
  • “Drawer slides”

Shipping and Delivery Question:

  • “Change shipping to inside home.”
  • “Bolt size inquiries”
  • “Furniture delivered at wrong location”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Question on a sectional”

Other Question:

  • “Cleaning”
  • “Um sofa”
  • “Order screws for bed”

About

Top Poundex Services

Shipping Service

Top Poundex Products

Bobkona Dayton Fabric Sofa

Poundex reviews and complaints

Poundex is ranked 71 out of 1650 in Furniture and Decor category

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