Contact Poundex Customer Service
Poundex Phone Numbers and Emails
Toll-Free Number:
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(800) 437-8838Toll Free
Office:
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(909) 444-5878City of Industry, CA
Poundex Emails:
Poundex Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Poundex is 8004378838. 79% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 21 seconds.
People call Poundex mainly because of return/ replace, product/ service, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Poundex is 8004378838. 79% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 21 seconds.
People call Poundex mainly because of return/ replace, product/ service, shipping and delivery.
The best email to contact Poundex is phoebeliu@poundex.com. 55% of customers use this email address to address their issues and concerns.
Contact Information
Poundex Website:
Poundex Help Center:
Corporate Office Address:
Fax:
Summary of Poundex Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Poundex?
Shipping and Delivery Question:
- “Change shipping to inside home.”
- “Missing parts”
- “Bolt size inquiries”
Return/ Replace Question:
- “Replacement part”
- “I placed a return that you have received and I still have not been gaven my money back.”
- “Replacement furniture”
Product/ Service Question:
- “Defective piece”
- “Damaged item”
- “Received bad product”
Refund Question:
- “Refund”
Request for Information Question:
- “Question on a sectional”
Other Question:
- “Having problems with sofa legs”
- “Cleaning”
- “Um sofa”
Compare Poundex Customer Service To
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