Poundex Phone Numbers and Emails

Toll-Free Number:

  • (800) 437-8838
    Toll Free
Send Message


  • (909) 444-5878
    City of Industry, CA

Poundex Emails:

Customer Service
Sales/ Reservations
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Poundex Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Poundex is 8004378838. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Thursday. The average call time is 21 seconds.

  • People call Poundex mainly because of return/ replace, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Poundex Website:

Poundex Help Center:

Corporate Office Address:

Poundex Associates Corp.
21490 Baker Parkway
City Of Industry, California 91789
United States



Poundex Rating Based on 5 Reviews

Rating details

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Customer service
Diversity of Products or Services
Value for money

Rating stats

Rating trend

Summary of Poundex Customer Service Calls

00:21 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Poundex?

Return/ Replace Question:

  • “Replacement part”
  • “I placed a return that you have received and I still have not been gaven my money back.”
  • “Replacement furniture”

Product/ Service Question:

  • “Defective piece”
  • “Damaged item”
  • “Received bad product”

Shipping and Delivery Question:

  • “Change shipping to inside home.”
  • “Bolt size inquiries”
  • “Furniture delivered at wrong location”

Refund Question:

  • “Refund”

Request for Information Question:

  • “Question on a sectional”

Other Question:

  • “Having problems with sofa legs”
  • “Cleaning”
  • “Um sofa”

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