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Contact Postbank Customer Service

How to Reach a Person at Postbank

Verified Contact Information
  • +492 285 500 5500

Customer Service:

  • +492 285 500 5555
  • +492 282 2840
  • +49 228 9200
Send Message

Business Customer Service:

business@postbank.de

Customer Service:

beschwerde@versicherungsombudsmann.de
direkt@postbank.de
firmenkunden@postbank.de
direkt@postbank.epost.de

Postbank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Postbank Phone Number
+492 285 500 5500
Most Popular Postbank Email Address
direkt@postbank.de
Issue Resolution Rate
Low (12% reported full resolution)
Contact Method Distribution
57% phone, 43% email
Common Reasons for Contact
Cards, account, payments and charges
View full overview
PissedConsumer Club

Contact Information

Postbank Website:

Postbank Help Center:

Corporate Office Address:

Postbank
Friedrich-Ebert-Alle 114-126
Bonn, 53113
Germany

Other Info (opening hours):

Other Location:

Sonnemannstraße 22

60314 Frankfurt am Main



IHK Bonn/Rhein-Sieg,

Bonner Talweg 17, 53113 Bonn

Fax: +49 (228) 228 4170


Versicherungsombudsmann e. V.

Postfach 080632, 10006 Berlin



Graurheindorfer Str. 108

53117 Bonn


Marie-Curie-Straße 24-28

60439 Frankfurt am Main

More contact details

Fax:

+492 289 203 5151

Summary of Postbank Customer Service Calls

76 TOTAL
CALLS
00:00 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Postbank?

Cards Question:

  • “Lost card”
  • “Card”
  • “I lost my bank card”

Payments and Charges Question:

  • “All my transactions declined since 24th of December”
  • “Payment problem”
  • “Transaction problem”

Account Question:

  • “Account issue”
  • “My Online bank app is blocked”
  • “Account statement”

Activation/ Cancellation Question:

  • “Can't activate my account online”
  • “Cancel my bank account with post bank.”
  • “BestSign activation”

Product/ Service Question:

  • “The money i widraw disnt come out”
  • “I want to know what's going on I can't access my post bank app, Infact I can't literally do anything”
  • “Yes I have to tell I lost my mobile and my online system everything and my card banking card. I need to stop everything.”

Request for Information Question:

  • “Question on bank card and pin delivery”
  • “Information about my konto”
  • “Information”

Shipping and Delivery Question:

  • “Regarding the delayed release of money that was sent to me”
  • “Bank transfer delay”

Other Question:

  • “Ich muss mein Passwort ändern.”
  • “Ho problemi con la chiusura di un conto collegato ad online banking”
  • “I want to get my money somewhere else”

Compare Postbank Customer Service To

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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