Contact Postbank Customer Service
Postbank Phone Numbers and Emails
Customer Service:
-
+492 285 500 5500
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+492 285 500 5555
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+492 282 2840
Postbank Emails:
Postbank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Postbank is 4922855005500. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
People call Postbank mainly because of cards, activation/ cancellation, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Postbank is 4922855005500. 72% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday.
People call Postbank mainly because of cards, activation/ cancellation, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Postbank is direkt@postbank.de. 72% of customers use this email address to address their issues and concerns.
Contact Information
Postbank Website:
Postbank Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Sonnemannstraße 22
60314 Frankfurt am Main
IHK Bonn/Rhein-Sieg,
Bonner Talweg 17, 53113 Bonn
Fax: +49 (228) 228 4170
Versicherungsombudsmann e. V.
Postfach 080632, 10006 Berlin
Graurheindorfer Str. 108
53117 Bonn
Marie-Curie-Straße 24-28
60439 Frankfurt am Main
Fax:
Summary of Postbank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Postbank?
Cards Question:
- “Lost card”
- “Card”
- “I lost my bank card”
Activation/ Cancellation Question:
- “Can't activate my account online”
- “Cancel my bank account with post bank.”
- “BestSign activation”
Payments and Charges Question:
- “Transaction problem”
- “My debit card has been blocked”
Account Question:
- “My Online bank app is blocked”
- “Account statement”
- “Minus in my bank account”
Request for Information Question:
- “Question on bank card and pin delivery”
- “Information about my konto”
- “Information”
Product/ Service Question:
- “I want to know what's going on I can't access my post bank app, Infact I can't literally do anything”
- “Yes I have to tell I lost my mobile and my online system everything and my card banking card. I need to stop everything.”
- “Visa not workin abroad”
Shipping and Delivery Question:
- “Regarding the delayed release of money that was sent to me”
- “Bank transfer delay”
Other Question:
- “Dispokredit”
- “Need a supervisor”
- “Money transfer”
Compare Postbank Customer Service To
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