Contact Postbank Customer Service
How to Reach a Person at Postbank
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+492 285 500 5500
Customer Service:
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+492 285 500 5555
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+492 282 2840
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+49 228 9200
Business Customer Service:
Customer Service:
Postbank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Postbank Phone Number | +492 285 500 5500 |
| Most Popular Postbank Email Address | direkt@postbank.de |
| Issue Resolution Rate | Low (12% reported full resolution) |
| Contact Method Distribution | 57% phone, 43% email |
| Common Reasons for Contact | Cards, account, payments and charges |
Contact Information
Postbank Website:
Postbank Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Sonnemannstraße 22
60314 Frankfurt am Main
IHK Bonn/Rhein-Sieg,
Bonner Talweg 17, 53113 Bonn
Fax: +49 (228) 228 4170
Versicherungsombudsmann e. V.
Postfach 080632, 10006 Berlin
Graurheindorfer Str. 108
53117 Bonn
Marie-Curie-Straße 24-28
60439 Frankfurt am Main
Fax:
Summary of Postbank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Postbank?
Cards Question:
- “Lost card”
- “Card”
- “I lost my bank card”
Payments and Charges Question:
- “All my transactions declined since 24th of December”
- “Payment problem”
- “Transaction problem”
Account Question:
- “Account issue”
- “My Online bank app is blocked”
- “Account statement”
Activation/ Cancellation Question:
- “Can't activate my account online”
- “Cancel my bank account with post bank.”
- “BestSign activation”
Product/ Service Question:
- “The money i widraw disnt come out”
- “I want to know what's going on I can't access my post bank app, Infact I can't literally do anything”
- “Yes I have to tell I lost my mobile and my online system everything and my card banking card. I need to stop everything.”
Request for Information Question:
- “Question on bank card and pin delivery”
- “Information about my konto”
- “Information”
Shipping and Delivery Question:
- “Regarding the delayed release of money that was sent to me”
- “Bank transfer delay”
Other Question:
- “Ich muss mein Passwort ändern.”
- “Ho problemi con la chiusura di un conto collegato ad online banking”
- “I want to get my money somewhere else”
Compare Postbank Customer Service To
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