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Contact Portos Bakery Customer Service

How to Reach a Person at Portos Bakery

Verified Contact Information

Customer Service Number:

  • 1-818-956-5996
Call Now
Send Message

Customer Service:

  • 1-323-558-5980
    Bake at Home

Customer Service:

bakeathome@portosbakery.com
Porto's Bake at Home
glendaleorders@portosbakery.com
Wedding/Custom Cake Orders
contactus@portosbakery.com

Jobs/ Career:

recruiting@portosbakery.com

Legal:

privacy@portosbakery.com
Privacy Inquiries
legal@portosbakery.com

Media:

marketing@portosbakery.com
Marketing Inquiries

Portos Bakery Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Portos Bakery Phone Number
1 (818) 956-5996
Average Hold Time
00:03:09
Average Calls duration
3 minutes
Most Popular Portos Bakery Email Address
bakeathome@portosbakery.com
Portos Bakery Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (23% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

Portos Bakery Website:

Portos Bakery Help Center:

Corporate Office Address:

Porto’s Bakery, Inc.
3614 West Magnolia Blvd.
Burbank, California 91505
United States

How Customers Rate Portos Bakery Support?

4.5 / 5
Good

Based on 53 calls to Portos Bakery customer support through PissedConsumer.com and 2 survey responses.

Total Calls
53
Avg Call Duration
02:48
Issues Resolved
23%

Why Customers Call Portos Bakery?

Top Reasons of Customers Calls

  • Shipping and Delivery 41%
  • Customer Inquiries & Issues 22%
  • Request for Information 15%
  • Refund 7%
  • Payments and Charges 5%
  • Product/ Service 5%
  • Activation/ Cancellation 2%
  • Cards 2%

Shipping and Delivery

41%
  • "Delivery dates are covered by the add a gift message box and won't move"
  • "The dates for delivery is covered by the adds gift message box. The dates are covered. Pls help"
  • "Delivery"

Customer Inquiries & Issues

22%
  • "Issue with order #3423352"
  • "Missing one order"
  • "Order plantain chips"

Request for Information

15%
  • "Asking about a use by date"
  • "Order confirmation"
  • "Question about deliverupy"

Refund

7%
  • "I want a refund"
  • "Refund credit"
  • "Refund"

Payments and Charges

5%
  • "Discount code disappeared"
  • "Credit"

Product/ Service

5%
  • "Complain about receipt or ticket I didn't receive and the lady cashier charge too much"
  • "Complain about my online order"

Activation/ Cancellation

2%
  • "Order cancellation"

Cards

2%
  • "Missing gift card"

Compare Portos Bakery Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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